What are the responsibilities and job description for the Claims Specialist/Claims Rep (Houston, TX) position at BNSF Railway?
Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.
Job Location:Houston
Other Potential Locations:Houston, TX
Anticipated Start Date:12/18/2023
Number of Positions:1
Salary Range:$65,500-$92,500
Who we are and what we do
Do you want to be a part of something that really matters? Team BNSF includes professionals focused on safety andservice that play a vital role in delivering the nation's freight. Together, we help move goods and materials that sustain life and support local, national and global economies. Our rail network is one of the largest freight railroads, spanning 28 western states and serving three Canadian provinces.
What we believe
At BNSF, our Vision and Values drive who we are, not only in our words, but also our actions. BNSF is committed to our foundational values of equality and inclusion.As members of the BNSF community, our employees are entitled to:
- be treated with dignity and respect.
- have equal access to tools, resources, training and development opportunities.
- have equal opportunity to achieve their full potential.
We model the way through our leadership, our BNSF Diversity Councils, our eclectic Business Resource Groups, our deep involvement and investment in the communities we serveand through training programs. Our actions create an inclusive, open and collaborative workplace that encourages diverse perspectives in all interactions.
-BNSFConsidering local candidates only; no relocation available
Salary is commensurate with related experience:
- 1 year of experience $65,500-$85,000
- 3 years of experience $73,900-$92,500
DUTIES/RESPONSIBILITIES:
This is a training and educational position designed for later advancement, or claim representative position depending on experience.
Claims Specialist: Successful candidate will receive training and working assignments from various individuals and resources aimed at obtaining formal certification.
Claim Representative: Fully investigates and settles, under direction of Manager Claims, all claims and lawsuits involving the company, arising out of personal injuries or property damage, excluding bill of lading claims.
- Implement processes and procedures under direction of Manager Claims and Director Claims.
- Cooperates and coordinates duties with claims personnel on adjacent territories.
- Performs thorough and ethical investigations and resolves exposures in a fair, honest and responsible manner.
- Assists attorneys/paralegals in preparation and trial of lawsuits.
- Evaluates and effects settlements of claims and lawsuits within proper authority.
- Works closely with all BNSF departments to perform incident investigations/analyses and promote the General Claims Department's Vision Statement with such other internal departments.
- Observes and reviews potential liabilities on company property with respective non-claims field personnel.
- External Contacts: Local counsel, state, county, city, and law enforcement officials, physicians, medical specialists, and expert consulting witnesses in specialized fields.
- Extensive, but irregular, travel (averages over 30%). Investigations conducted in all types of weather conditions. Irregular hours of work.
- Frequent evening, night and weekend work (including holidays). On call 24-hours a day.
QUALIFICATIONS:
Prefer a basic knowledge of all phases of railroad operation, some understanding of traumatic medicine, tort law, and a basic knowledge of the Federal Employer's Liability Act, crossing accident laws and of investigative principles.
Minimum of 1 year of experience in a related field (railroad claims, insurance, legal, investigative work) required.
College graduate (FOUR YEAR DEGREE MANDATORY).
Personal skills: ability to communicate with individuals in every social, educational and economic level; an imaginative and inquisitive mind; ability to gather, weigh and analyze information; decision making capabilities; skill in photography, typing, and basic computer applications. Willingness to learn. Must be a self-starter and independent worker.
Candidates will be subject to a background review which may include, but not necessarily be limited to, all prior employers, personnel records, educational institutions, government agencies, companies, credit reporting agencies and financial history, and law enforcement agencies at the federal, state or county level.
The successful candidate will have access to personal and confidential information, and will eventually be expected to work with company draft books and have access to other financial tools, such as a corporate credit card.
BENEFITS
BNSF offers competitive benefit programs and services including, but not limited to
- Medical, Dental and Vision Coverage
- 401(k) Plan
- Railroad Retirement
- Life Insurance
- Incentive Compensation Plan (ICP)
- Tuition Reimbursement Program
BACKGROUND INVESTIGATION ELEMENTS
- Criminal history
- Last 7 years of driving history
- Last 5 years of employment history to include military service
- Social Security number
- Education
- Medical evaluation
- Drug Screen
- Other elements as needed
SF:MO|[[mfield5]]|Law|Houston,TX|77380
BNSF Railway is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Salary : $65,500 - $92,500
