What are the responsibilities and job description for the Director, Client Operations Manager position at BNY External Career Site?
Director, Client Operations Manager
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Director, Client Operations Manager to join our Global Clearing team. This role is located in Lake Mary FL - Hybrid
In this role, you’ll make an impact in the following ways:
- Lead Institutional Outsourced Clearing transitions.
- Participate in prospect meetings.
- Work with internal teams targeting global clients to transition to our US Platform.
- Support Revenue Goals.
To be successful in this role, we’re seeking the following:
- Bachelor's degree or the equivalent combination of experience (Broker Dealer business) is required
- Experience developing new relationships with prospective clients through to conversion
- Self-motivated with proven commitment to client focus and lean thought process
- Strong communication skills; written, verbal and effective listening skills
- Ability to be cross-fungible and multitask under pressure
- Able to adapt to changing environment and business/organizational demand
- Ability to rally the broader organization to solve complex problems and meet the expectation of our clients
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
