What are the responsibilities and job description for the Vice President, Client Processing Manager II position at BNY External Career Site?
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Vice President, Client Processing Manager II to join our Global Payments and Treasury Services Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (4 days per week in-office required).
In this role, you’ll make an impact in the following ways:
- Manages a small to medium Client Processing team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution
- Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals
- Oversees Client Processing to ensure transactions are handled correctly and timely
- Utilizes MIS reporting to ensure correct and timely processing
- Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented
- Recruits, directs, motivates and develops staff, maximizing their individual contribution, professional development and ability to function effectively with their colleagues as a team
- Provides input into departmental budgets and planning
- May develop business plan for team/group operations
- Manages a Client Processing team
- Contributes to the achievement of team objectives
To be successful in this role, we’re seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required
- 5-7 years of total work experience is preferred with at least 0-1 years in management
- Experience in brokerage processing is preferred
- Applicable local/regional licenses or certifications as required by the business
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
