What are the responsibilities and job description for the Vice President, Design Operations II position at BNY External Career Site?
Vice President, Design Operations
We are looking for a VP, Senior Product Design Operations to join the Wealth Services platform within BNY. Candidate will be responsible for the orchestration and optimization of the people, processes, and practices necessary to foster a creative environment for dynamic design in service of our customers across desktop, web-based and mobile applications. Will leverage their leadership and program management skills to support and help develop best practices for the UX team on how we work together, and how we get work done. This role is located in New York, NY - Hybrid
The candidate will help establish the operational foundation, strategy, and direction to ensure the UX teams have what they need to thrive and deliver great work aligned with strategic initiatives. This includes facilitating internal meetings, coordinating with head of design ops on scheduling/HR/team health/budget, identifying pain points in internal processes, and implementing solutions, all while fostering a collaborative and inclusive culture.
As an experienced leader of people, you will coach, mentor, guide and assign/schedule work across the design studio team in collaboration with design leads, deadlines, and shifting priorities. Always with the underlying goal of helping us as a team grow and develop new skills, while increasing trust, transparency, and engagement.
Candidate should be adept at utilizing data to articulate their rationale, are a clear communicator, explain recommendations with authority and openness, and are comfortable advocating for design with partners and leaders at different levels. Must maintain both drive and patience throughout the journey.
Candidate must build trust and proactively partner with UX, Product, Tech & Business stakeholders to set the stage for the team to achieve exceptional outcomes. Should be curious, ask questions, and be driven to connect the dots.
Essential requirements:
-8 years experience in Project Management/Operations role.
-Be comfortable in a leadership or team member role (player/coach mentality).
-Experience working in complex, matrixed, global or multi-national organizations
-Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
- Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
-Track record in using a strategic approach to solve complicated problems and strong collaboration skills in order to bring partners into the process
- Strong communication skills, articulating the impact and supporting decisions with grace, logic and data
- Comfortable working with different levels of leadership in order to define the roadmap and prioritization for key programs and initiatives
Desirable skills:
Working knowledge of the financial services industry, security markets, and regulations a plus.
Education:
Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Salary : $109,000 - $203,000
