What are the responsibilities and job description for the Agent's Executive Assistant - State Farm Agent Team Member position at Bo Rester - State Farm Agent?
Job Description
Job Description
Benefits :
Bonus based on performance
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION :
As an Executive Assistant with Bo Rester - State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Bo Rester - State Farm is eager to bring aboard your collaborative presence.
RESPONSIBILITIES :
Provided comprehensive administrative support to the agent, enhancing office efficiency.
Composing and preparing correspondence that is sometimes confidential.
Arranging complex and detailes itineraries, agendas,
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
QUALIFICATIONS :
Excellent communication skills - written, verbal, and listening.
Highly organized and detail-oriented.
Experience in customer service required.
Proactive in problem-solving.
Able to work in and manage a team environment.
Experience in Windows computer applications.
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment.
Able to obtain Property and Casualty License.
Able to obtain Life and Health License.
BENEFITS :
Paid time off (holidays and personal / sick days)
Salary plus commission / bonus
Growth potential / opportunities for advancement within my agency
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