What are the responsibilities and job description for the Director of Housekeeping position at Boar's Head Resort?
Description
We are seeking a dedicated and experienced Director of Housekeeping to oversee the housekeeping operations. The ideal candidate will ensure the highest standards of cleanliness and organization are maintained, while leading a team of housekeeping staff to deliver exceptional service.
Key Responsibilities
We are seeking a dedicated and experienced Director of Housekeeping to oversee the housekeeping operations. The ideal candidate will ensure the highest standards of cleanliness and organization are maintained, while leading a team of housekeeping staff to deliver exceptional service.
Key Responsibilities
- Develop and implement housekeeping policies and procedures to ensure a clean and safe environment.
- Manage and supervise housekeeping staff, including hiring, training, and performance evaluations.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to standards.
- Collaborate with other departments to coordinate housekeeping activities and address any issues.
- Monitor inventory levels of cleaning supplies and equipment, and place orders as necessary.
- Prepare and manage the housekeeping budget, ensuring cost-effective operations.
- Address guest inquiries and concerns related to housekeeping services promptly and professionally.
- Stay updated on industry trends and best practices to continuously improve housekeeping operations.
- Proven experience in a housekeeping management role, preferably in a hospitality setting.
- Strong leadership and team management skills.
- Excellent organizational and time management abilities.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Effective communication and interpersonal skills.
- Proficiency in using housekeeping management software and tools.
- Ability to work flexible hours, including weekends and holidays as needed.