Assistant Property Manager

Job Summary:

The Assistant Property Manager supports the Property Manager in the administrative and resident relations aspects of property management. Duties include: renewal follow up, rent collection, resident communication, Processing Invoices, and maintenance coordination. This role requires strong organizational skills, excellent communication, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Tenant Relations:

• Serve as the primary point of contact for tenants, through OpenPhone, E-mail and Appfolio text. address inquiries, requests, and concerns promptly.
• Assist in resolving tenant issues, including maintenance requests and complaints.
• Facilitate tenant move-ins and move-outs, including walkthroughs and inspections.

Lease Administration:

• Assist with lease renewals follow up, gathering signatures, and documenting renewal efforts.
• Maintain accurate records of lease agreements and ensure compliance with lease terms.

Rent Collection:

• Assist in the collection of rent payments, including scheduling and documenting follow up efforts.
• Monitor tenant accounts to ensure timely payments and follow up on delinquent accounts.
• Prepare and deliver demand notices and scanning them into AppFolio once executed.

Maintenance Coordination:

• Work with Resident Relations and vendors to schedule and oversee property repairs and improvements.
• Work with PM’s to ensure all properties are inspected at least monthly to ensure safety, cleanliness, and compliance with regulations.

Financial Reporting:

• Assist in preparing monthly financial reports, including income statements and budgets.
• Track expenses and ensure they align with the property’s budget.
• Support the Property Manager in preparing and managing annual operating budgets.

Compliance and Risk Management:

• Ensure compliance with local, state, and federal regulations, including Fair Housing laws.
• Assist in implementing and enforcing property policies and procedures.
• Help manage risk by maintaining proper documentation and ensuring all safety protocols are followed.

Administrative Support:

• Provide general administrative support to the Property Manager, including scheduling resident meetings and preparing correspondence.

Assist with special projects and other tasks as assigned by the Property Manager

Skills:

• Strong customer service skills with a focus on customer relationship management
• Strong computer and keyboard skills
• Knowledge of property leasing processes and regulations
• Experience in real estate administrative tasks and office operations

Join our team as an Assistant Property Manager to contribute to the success of our properties while gaining valuable experience in the real estate industry and grow with us to become a Property Manager

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Colorado Springs, CO 80909 (Required)

Ability to Relocate:

• Colorado Springs, CO 80909: Relocate before starting work (Required)

Work Location: Hybrid remote in Colorado Springs, CO 80909

Salary : $22 - $23