What are the responsibilities and job description for the Multi-Site Property Manager position at Boardwalk Property Management?
The Property Manager position works directly under the Regional Property Manager learning all aspects of the position as well as managing a portfolio of multifamily properties ranging from duplexes to 100-unit communities. With a maximum portfolio of 250 apartments.
Essential Functions
- Works in partnership with the Regional Manager to ensure the ongoing improvement of the assigned properties.
- Works in partnership with the Regional Manager to oversee and evaluate all contractor work and ensure the work is completed according to the project scope.
- Leads resident relations efforts for the assigned properties, consistently developing Boardwalk Property Managements brand image.
- Works with the Leasing Consultants to promote the properties unique selling proposition and key differentiators against competitive communities as a means of generating new business and resident retention.
- Proactively monitors market conditions, maintains product knowledge of competitive communities, and establishes / maintains contact with local businesses and community members.
- Conducts regular physical inspections of all areas of their assigned properties (interior and exterior) to maintain a high standard of safety and aesthetic appearance.
- Meets deadlines for reporting and projects such as annual property inspections. Weekly rent roll reviews, weekly work order reviews, variance reports, etc.
- Makes consistent, balanced decisions which improve NOI, limits liability exposure and ensure superior customer service.
- Assists in the development and management of an annual budget, with a specific focus of delivering value to both residents and owners.
- Follows Boardwalk’s dress code policy. Maintains a clean, neat, professional appearance always.
- Is knowledgeable pertaining to all state, federal and local laws pertaining to housing and is responsible for being aware of changes in these areas.
- Proactively diagnoses resident and property problems, communicates the issues to the Owner, assists in formulating a solution and the implementation of a plan for correction.
- Meets or exceeds resident retention goals through effective lease expiration management, quality resident services, developing and implementing new and creative retention strategies.
- Works with the Regional Manager on pricing and leasing strategies to achieve and exceed occupancy and NOI goals.
- Maintains knowledge and awareness of market conditions affecting leasing and operations of their assigned properties.
- Communicates regularly with owners keeping them up to date with the needs of their properties.
- Participates in objective setting, plan development and performance review of all assigned properties.
- Maintains a professional courteous manner with all residents, vendors, contractors, and fellow employees.
- Assures safety standards are used which comply with all company, local, City, State and Federal guidelines.
- Ensures compliance of all work-related activities in a fair, ethical and consistent manner.
- Reviews and updates online advertisements as needed.
- Completes Boardwalks monthly reporting as needed.
- Provides customer service to residents and records maintenance requests.
- Other duties as assigned.
Education & Experience
- Formal Education: High School Diploma or equivalent and relevant certifications
- Must be willing to get your Colorado Associate Brokers License within 3 months - Boardwalk will reimburse for license, course and Errors and Omissions insurance once license is obtained.
- Compliance with Fair Housing
- Maintain required training curriculum as specified by DORA to maintain Associate Broker license.
Skill Requirements
- Proven experience with the administration and management of multifamily properties
- Understanding of marketing concepts, including the ability to actively lead and develop online leasing initiatives.
- Demonstrated ability to manage multiple and complex projects from problem identification through day-to-day implementation.
Strong basic computer skills with the Microsoft Office suite of software, including Word, Excel, and Outlook, sending / receiving e-mail and using e-mail software, and accessing the Internet for work-related duties.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
License/Certification:
- Driver's License (Required)
- Colorado Associate Brokers License (Preferred)
Ability to Relocate:
- Colorado Springs, CO 80909: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000