What are the responsibilities and job description for the Boat Delivery Captain position at Boater's World Marine Centers?
Description
Boater’s World Marine Centers is seeking a skilled and customer-focused Boat Delivery Captain to join our team at our Lake Placid, FL dealership. This position plays a vital role in ensuring exceptional customer experiences by delivering boats, providing hands-on instruction, and conducting water demonstrations. The ideal candidate will have strong seamanship skills, a passion for boating, and excellent customer service abilities.
Key Responsibilities:
- Customer Education & Delivery:
- Conduct comprehensive boat orientation sessions to familiarize customers with their new or used boats.
- Demonstrate boat features, handling, and safety procedures both in the showroom and on the water.
- Address customer questions and ensure they feel confident operating their vessel.
- Boat Transport & Inspections:
- Deliver boats to customers, dealerships, and off-site locations as needed.
- Perform Pre-Delivery and Post-Delivery Inspections and complete Sea Trial Reports.
- Assist with launching, retrieving, and securing boats at docks and ramps.
- Maintenance & Operations Support:
- Conduct minor preventative maintenance on company-owned display boats, such as cleaning strainers, checking systems, and topping off battery water.
- Assist customers with minor service issues, troubleshooting for operator error or product defects.
- Help move and position boats in and out of the showroom and on the lot.
- Sales & Events Assistance:
- Support the sales team by demonstrating boats and explaining additional boating merchandise, including aftermarket electronics and navigation equipment.
- Assist in boat show and off-site event setup, organization, and teardown.
- Conduct periodic boating safety and handling training sessions for customers and staff.
- Other duties as assigned to support dealership operations and enhance the customer experience.
Requirements
- Advanced seamanship skills with experience operating a variety of boats, including inboards, outboards, and pontoons.
- Previous experience in boat deliveries, marine operations, or a similar role preferred.
- USCG Captain’s License strongly preferred.
- Strong understanding of boat handling, navigation, docking procedures, and marine safety.
- Ability to lift, move, and secure boats and marine equipment as needed.
- Excellent customer service and communication skills with a passion for boating.
- Comfortable working in various weather conditions and assisting with physical tasks.
- Valid driver’s license with a clean driving record and ability to tow boats on trailers.
Why Join Boater’s World Marine Centers?
Boater’s World Marine Centers is a proud member of Outdoor Network, a leading dealer and distributor in the marine and powersports industry with over 20 years of experience. As part of our team, you’ll have the opportunity to share your passion for boating, work in a fast-growing company, and enhance the boating lifestyle for our customers. If you have a love for boating and the skills to match, we’d love to hear from you! Apply today to become our next Boat Delivery Captain!
Schedule:
- Days Off: Sundays and one weekday.
- Mandatory Workdays: Saturdays.
- Hours: 8 AM - 5 PM EST.
Why Join Boater's World Marine Centers?
- At Boater's World Marine Centers, we are passionate about providing quality products and services to boating enthusiasts. Join our team and become part of a dynamic and growing company in the marine industry. We offer a collaborative work environment, competitive salary, and opportunities for career advancement.
