What are the responsibilities and job description for the Inventory Coordinator position at Boater's World Marine Centers?
Description
Boater's World Marine Centers is seeking a highly organized and detail-oriented Inventory Coordinator to join our team at our [location]. The ideal candidate will be responsible for managing inventory, supporting dealership operations, and enhancing customer experiences. This role includes overseeing stock accuracy, assisting with sales, maintaining product listings, and handling administrative tasks to ensure smooth daily operations. The ideal candidate is a customer-focused, multitasking professional with strong communication skills.
Key Responsibilities:
Inventory Management:
- Receive, inspect, and accurately document shipments of boats.
- Enter new consignment inventory into the DMS system.
- Audit consignment packets to ensure all required documents for unit sales are complete.
- Scan full packets to the shared drive and link them to the corresponding unit in the DMS system.
- Overnight all consignment packets to the Titling Office in Lake Placid, FL.
Sales & Customer Service:
- Audit completed sales deals to ensure all requirements are met using the checklist.
- Scan the full deal to the shared drive and update its status to "Ready for Review" in the DMS system.
- Process refunds by completing check requests and scanning customer folders to the shared drive.
- Verify consignment sale values against agreements and address discrepancies as needed.
- Prepare check requests for consignment owners and process lien payoffs, scanning all documents to the shared drive.
Photography & Website Support:
- Take and upload high-quality photographs of boats for online listings.
Trade-In Packets:
- Create trade-in packets, ensuring titles or lien documents are accurate and complete.
- Follow the checklist and scan completed packets to the shared drive and DMS system.
Administrative Support:
- Process sales contracts, invoices, and other documents.
- Maintain customer records and dealership calendars.
- Assist with scheduling, reporting, and general office duties.
- Scan documents to the shared drive and send files to the Admin Team for tag work and warranty registration processing.
- Assist with GP Tracker for the Sales Department.
General Operations:
- Support financial transactions, including payment processing and deposits.
Additional Duties:
- Perform other duties as assigned by the supervisor. This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Education:
- High school diploma or equivalent required; associate degree or higher in business administration, management, or a related field preferred.
Experience:
- Minimum of 2 years of experience in an administrative, inventory management, or customer service role.
- Experience in a marine, automotive, or retail environment is a plus.
- Familiarity with DMS systems or similar software for inventory and sales management is preferred.
- Photography experience for product listings is a plus.
Skills and Abilities:
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Detail-oriented with a focus on accuracy, especially in handling inventory, paperwork, and data.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
- Excellent communication and interpersonal skills for working with customers and team members.
- Ability to work independently and as part of a team, with a customer-focused mindset.
- Ability to adapt to fast-paced environments and multi-task effectively.
