What are the responsibilities and job description for the Carry Out position at BOB EVANS FAMILY REST?
We pride ourselves on serving high quality farm fresh food at Bob Evans!We are AMERICAS FARM FRESH!We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience.We have immense pride in our culture and roots to our communities.Working at Bob Evans is about being part of something big - we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value.Our Founder, Bob Evans, was all about growing goodjoin us at Bob Evans and be an integral part of . Where Good Grows.Carry Out Attendant Responsibilities : Greet all guests in a friendly, warm, and welcoming mannerUnderstands and utilizes menu knowledge and situational selling techniques when placing orders for carryout guestsPackage food and beverage orders, condiments, and appropriate items promptly and accurately. Ensure items are prepared properly and on a timely basis, following the company standardsCommunicate professionally with guests to determine their needs and help them with the menu selectionsWear a headset to communicate with managers and teammates to help expedite the guest experienceHandle cash and credit transactions; accurately account for all receivables including cash, credit cards, coupons, and gift cardsPractice safe food and beverage handling and always clean upKeep carry out area clean of debris and keep the general work area stocked and cleanSafely handle food prep equipment such as beverage machines, salad cases, etc.Monitor the cleanliness, organization and stock levels of the bakery and retail areasEffectively handles guest complaints and involves the manager at the appropriate timeAnswer phone calls using company script per meal period in a fast and friendly mannerAccurately input carry out orders into the computer systemAssist in the expediting and delivery of meals to dine-in guestsAssist in greeting guests and escorting guests to tablesAssist in cashing guests out if the cashier is not availableAssist with pre-bussing tables, rolling silverware or any other needed taskMay be asked to assist in other job categories as wellAll other duties as assignedTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skillsBob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.Why Choose Us : Competitive CompensationHealth and Welfare Benefits401(k) with Company MatchFlexible SchedulingOpportunity for development and career growthKnowledge : Ability to identify and resolve issues as they ariseDetailed oriented with the ability to multi-taskAbility to prioritize, good organizational skillsEducation / Experience : 0-2 years related experienceStrong knowledge of commonly used concepts, practices, and procedures in a restaurantRelies on experience and judgment to plan and accomplish goalsPhysical Requirements : The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.While performing the duties of this job you will regularly be required to : Stand for entire shift and walk for long periods of time without rest o sitting downPush, lift, carry and transfer up to 50 poundsReach with handsUse hands to finger, handle, or feel objects, tools, or controlsBend and stoopVerbally communicate with othersUse close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusHave ability to freely access all areas of restaurant including selling floor(s), stock area, and register areaWe continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.