What are the responsibilities and job description for the Manager, Quality Assurance & Food Safety position at Bob Evans Farms?
Bob Evans Farms operates in multiple convenience foods categories within grocery and club. It holds #1 market positions in three major categories. This winning brand has been experiencing strong growth, a trend it's expecting to continue mostly through its leadership in the refrigerated dinner and breakfast categories. Bob Evans Farms products are distributed nationally in retailers throughout North America.
Responsibilities
Position Overview:
This role leads the quality food safety excellence function for the site and serves as a technical resource for continuous improvement in the management of quality, food safety and regulatory compliance risk at the plant level. The role also serves as a part of the plant leadership team accountable for supporting the plants goals and objectives in keeping with BEF values and culture. The quality food safety excellence function supports the business through four core activity pillars- conducting verification, validating the controls for quality and food safety, and substantiating regulatory compliance of products and programs, providing risk assessment as part of change and non-compliance management, and helping build organizational capability and culture. The role reports into the Director of quality in manufacturing & supply chain is responsible for managing the plant QFSE team, managing the food safety and quality assurance programs at the plant and serving as a liaison between the plant and corporate teams, regulators, and auditors.
Accountabilities:
- Manages various verification activities conducted by the plant QFSE team-developing standard work instructions, ensuring competence, scheduling, tracking and reporting on KPIs for implementation.
- Develops, updates, and manages implementation of the plant quality assurance and Food safety programs in compliance to corporate standards and requirements including - The manuals, records, practices, systems, and technical capabilities.
- Reports on regulatory metrics for plant performance and escalates non-conformances, changes, and resource needs to leadership. Develops potential solutions, tracks and ensures completion of all assigned investigative, corrective and preventive actions.
- Investigates non-conformances (including customer & consumer complaints), develops, implements, and communicates corrective and preventive actions.
- Participates in regulatory, customer, and internal audits, and develops and completes actions in response to any findings from these audits.
- Serves as plant representative with local food regulatory authorities.
- Works with corporate QFSE & HR teams to Develop training content on Quality and Food safety topics. Manages training delivered by plant QFSE team.
- Works with plant leaders to develop standard work instructions for operational, monitoring, verification and validation activities that impact quality, Food safety and regulatory compliance.
- Identifies training opportunities and other resource needs to continuously improve plant capability and culture with respect to Quality, Food Safety and compliance.
- Supports the material control program by identifying non-conforming material to be placed on hold, investigating root cause, recording rationale for, authorizing and verifying disposition.
- Lead the QFSE team managing their activities, interactions, capabilities and development in a way to fosters teamwork, supports plants objectives & goals and demonstrates BEF values.
Qualifications
- Bachelor's degree in Food Science, food safety or related field
- HACCP certification and meet the requirements for PCQI
- Comprehensive knowledge of GFSI standards and food quality and safety regulations
Minimum of 10 years' experience in food manufacturing business, preferably in the Quality Assurance or Production environment. - Minimum of 3 years in a Quality related supervisory role.
- Must have working knowledge of HACCP, GMPs, quality systems, and experience working with and leading team in a manufacturing environment.
- Must possess understanding of FDA/USDA and local regulatory requirements.
Candidate Profile:
You will work each day as a positive example of the company values. You will always put safety first, perform job responsibilities to the best of their ability to help everyone win together. You will do the right thing and be courageous working to do what is best for customers, company, team and self, knowing that positive actions will help everyone as the company drives for results. You will be expected to be dependable, resourceful, flexible to business needs, a team player, a good communicator, and a person with high integrity.
Bob Evans Manager - Success Practices:
- Competing & Winning
- Being Resilient & Resourceful
- Relating & Managing Up
- Establishing and Communicating Enterprise Purpose
- Facilitating Execution Plans
- Defining Roles & Responsibilities
- Solving Problems & Utilizing Critical Thinking
- Effectively Using Resources
- Maximizing Talent Deployment & Development
- Communicating Effectively & Respectfully
- Effectively Managing Conflict
- Maximizing Talend Deployment and Development
Skills:
- Strong work ethic
- Ability to multi-task and meet deadlines
- Good communication skills, both oral and written
- Strong organizational skills with attention to detail
- Must be a self-motivated self-starter.
- Experience or knowledge of all applicable food industry related quality systems.
Work Environment and Physical Requirements:
- Manufacturing/Office Environment
- While performing the duties of this job, you may be exposed to cold, wet or humid conditions.
- You may frequently be exposed to moving mechanical parts and the noise level can be loud.
- May occasionally lift up to 25 lbs.
- Requires regular walking, standing, sitting, bending and lifting
The above statements are intended to describe the general nature of the work and may not include all the responsibilities or duties required.
Bob Evans Foods is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, national origin, ancestry, age, sex, gender identity, gender expression, sexual orientation, genetic information, veteran status, medical condition, marital status, or a physical or mental disability.