What are the responsibilities and job description for the Customer Service Expert position at Bob Evans?
Position Summary:
">The Restaurant Host/Hostess plays a critical role in setting the tone for exceptional guest experiences at Bob Evans.
">Key Responsibilities:
">- Welcoming guests warmly and ensuring their comfort throughout their dining experience
- Seating guests promptly and efficiently in designated seating areas
- Managing reservations and waiting lists effectively
- Handling phone calls, messages, and other forms of communication with poise and professionalism
- Providing general information about the restaurant's offerings and policies
Requirements:
">For success in this role, candidates must possess excellent communication and organizational skills, a warm and welcoming demeanor, and a strong ability to multitask in a fast-paced environment.