What are the responsibilities and job description for the Auto Customer Service, Loaner Rep (Onsite) position at Bob Johnson Buick GMC South - Henrietta?
4700 W Henrietta Road, Henrietta, NY 14467
AUTOMOTIVE CUSTOMER SERVICE / LOANER SCHEDULING REPRESENTATIVE
$17 - $19 an Hour & Great Benefits
Previous Customer Service & Experience Preferred.
Bob Johnson Buick GMC South in Henrietta is HIRING NOW for a Customer Service / Loaner Representative for our busy dealership. This customer service / loaner rep will work with several departments within the dealership to make sure that vehicle inventories and appointments are scheduled efficiently. We offer paid training, a great benefits package, and advancement opportunities to all our employees!
We Provide Excellent Benefits:
Full-time Position- $17 - $19 an hour based on experience
- Paid Training
- Medical, Dental & Vision Insurance
- Paid Vacation, Holidays & Sick time
- 401(k) Retirement Plan with Company Match
- Closed on Sundays
- Team Environment
Responsibilities – Customer Service / Loaner Service Representative:
- Work with service customers to book appointments for loaner vehicles and manage wait lists.
- Call customers when their loaner vehicle is available to schedule pickup
- Refer calls to the BDC Service department to follow up with customers as needed
- Prepare / ensure that loaner vehicles are cleaned and ready for pickup by customers.
- Get newly arriving vehicle inventory ready for showroom or service
- Assist with other departments and duties as needed.
Requirements – Customer Service / Loaner Representative:
This is an onsite position- Ability to work some nights and Saturdays as needed
- Automotive dealership experience is a plus!
- Great ability to multi-task!
- Must be reliable
- Professional appearance and a positive attitude
- Valid driver's license and clean driving record
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must pass pre-employment testing to include background checks, MVR, and drug screen
We are an Equal Opportunity Employer
Salary : $17 - $19