What are the responsibilities and job description for the Financial Services Specialist position at Bob Jones University?
POSITION SUMMARY: Works closely with Financial Aid to post anticipated and actual aid to student accounts. Performs reconciliation for withdrawn student's aid. Support credit card acceptance and reporting. Support Student Services Hub counter functionalities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Apply financial aid to student accounts
- Work closely with financial aid counselors and director for updates needed to student accounts for financial aid
- Complete required documentation to remove aid after student withdrawal
- Perform cash drawer transactions and provide support at Student Services Hub
- Coordinate returned check entries with Director of Accounting
- Research credit card disputes
- Maintain automatic credit card program for student account payments
- Post bi-weekly earnings to student accounts
- Provide appropriate paperwork for financial aid audit
- Request refund checks for student accounts
- Maintain multiple credit card accounts, reports and devices
- Track special offerings
- Track online course enrollment charges and credits
- Answer incoming phone calls
- Respond to customer inquiries
- Other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of accounting procedures
- Knowledge of reconciliation procedures
- Good computer skills
- 10 key accuracy
- Good people skills
- Professional in appearance and presentation
- Effective in oral and written communication
- Microsoft Office
