What are the responsibilities and job description for the Patient Coordinator position at Bob Kent DDS MS PA?
Front Desk Receptionist (Dental and/or orthodontic experience required)Raleigh, NC
Posted on Career Page
Carolina Braces
Description
Front Desk Receptionist
We are looking for a friendly, organized, and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our patients, you’ll play a key role in creating a welcoming environment and ensuring that every visit is smooth and positive.
Responsibilities:
- Greet and check in patients with a warm, professional demeanor
- Manage scheduling for appointments, ensuring efficient use of time slots and patient satisfaction
- Answer patient inquiries regarding treatment plans, insurance, and payment options
- Handle patient communications via phone, email, and in person
- Support administrative tasks including data entry, patient records management, and appointment reminders
- Collaborate with clinical and administrative team members to deliver an exceptional patient experience
Qualifications:
- Previous front desk or customer service experience, in a dental or orthodontic setting (Required)
- Strong communication and interpersonal skills, with a patient-centered approach
- Ability to multitask in a fast-paced environment, maintaining attention to detail
- Proficient in office software and comfortable with practice management systems (training provided)
- Bubbly personality required
Why Join Carolina Braces?
- Be part of a caring team dedicated to creating beautiful smiles and a positive experience for every patient
- Opportunities for growth and development within the practice
- A supportive work environment focused on teamwork and quality patient care
Schedule: Monday - Friday 7:30a - 5p (One half day a week)
If you’re enthusiastic, detail-oriented, and love helping people, we’d love to hear from you! Help us make a difference in our patients' lives, one smile at a time.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20