What are the responsibilities and job description for the Automotive Salesperson - Bob King Kia position at Bob King Automotive Group?
As an Automotive Salesperson with Bob King Auto Group, your primary responsibility is to sell vehicles to potential customers. You will work in a dealership setting, interacting with customers, providing them with information about different car models, and guiding them through the sales process. Your goal is to meet or exceed sales targets while ensuring customer satisfaction. You will be placed at one of our 3 current campuses Bob King Hyundai / Genesis of Winston Salem, Bob King Kia or Bob King Mazda if we decide you are a good fit to join the Bob King sales family. We are growing and look forward to speaking with you!
Responsibilities:
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Customer Interaction:
- Greet customers and establish rapport to understand their needs and preferences.
- Listen actively to customers' requirements and provide accurate information about available vehicle options.
- Demonstrate vehicle features and accompany customers on test drives.
- Address any questions or concerns raised by customers and provide exceptional customer service throughout the sales process.
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Sales Process:
- Utilize effective sales techniques to persuade and negotiate with customers to close deals.
- Present and explain vehicle pricing, including financing options, lease terms, and incentives.
- Collaborate with the finance department to complete paperwork and arrange financing or leasing agreements.
- Follow up with potential customers via phone calls or emails to maintain contact and encourage future sales. You have follow up goals to meet daily and report to your Sales Management team.
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Product Knowledge:
- Stay up-to-date with the latest automotive trends, features, and technologies.
- Develop a comprehensive understanding of the vehicles available for sale, including their specifications, performance, and competitive advantages.
- Communicate effectively with customers about the benefits and unique selling points of different vehicle models.
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Sales Targets and Reporting:
- Set personal sales goals in alignment with dealership targets and work towards achieving or exceeding them.
- Track and report sales activities, including leads generated, customer interactions, and closed deals.
- Participate in sales meetings and training sessions to enhance sales techniques and product knowledge.
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Customer Satisfaction:
- Ensure a high level of customer satisfaction by addressing any concerns or complaints promptly and effectively.
- Build and maintain long-term relationships with customers, promoting repeat business and referrals.
- Follow up with customers after the sale to ensure their satisfaction and encourage positive reviews.
Qualifications
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We would like to see a minimum of two years of dealership experience in Sales or equivalent experience
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Outstanding customer service and listening skills
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Professional follow up and communication skills
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Proven examples of overcoming objections in sales, ability to properly pivot as needed
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Expertise in navigating computer and CRM systems, use of cell phone for video and text messaging
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Team Player willing to grow and learn with the company
Benefits we Offer:
- Employee appreciation program
- Medical, Dental, Vision insurance
- 401k with up to 4% match after 1 year
- Paid Time off with 2 paid Holidays
- Employee Service Discounts
- Excellent Pay plan (base commission) and a promote from within environment
