What are the responsibilities and job description for the Experienced Automotive Service Advisor position at Bob King Automotive Group?
We are seeking an Experienced Automotive Service Writer to join our growing team! The Service Writer will be responsible for interacting with guests, scheduling valets, documenting service requests, and providing a one of a kind luxury experience to our customers at Genesis of Winston Salem.
**Qualifications:**
- Previous experience as a Service Writer in automotive, preferably a dealership setting
- Strong communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and strong organizational skills
- Proficiency with computer systems and software
Team Player at all Times! Willing to go above and beyond to provide a great guest experience daily!
**Responsibilities:**
- Greet guests and determine their service needs
- Document service requests and communicate them effectively to the service/tech department
- Provide accurate estimates for service work and communicate any additional services needed
- Coordinate with technicians to ensure timely completion of service
- Maintain customer records and update information as necessary
**Pay**
This is a base plus commission role with the base being paid semi monthly, and commissions or bonuses earned, paid on the 15th of the following month.
**Benefits**
- Employee Appreciation Program
- Medical, Dental, Vision all Benefits available after 90 days
- PTO days available as early as your 31st day with the company
- 401k with Match - eligible after 1 Year
- Portion of Lunch paid for as a token of appreciation by Mr. King for all Employees on Saturdays!
