What are the responsibilities and job description for the Service Administrative Assistant with Warranty Experience position at Bob King Automotive Group?
We are seeking a Service Administrative Assistant with Warranty Experience to join our team. The ideal candidate will be responsible for providing administrative support to the service department at Bob King Mazda, handling warranty claims clerical duties and many other clerical items for the service customers, ensuring customer satisfaction.
**Responsibilities
1. Process warranty claims accurately and efficiently, partnering with QB our provider.
2. Maintain warranty documentation.
3. Assist with scheduling service appointments and assigning work orders as needed.
4. Provide administrative support such as filing, data entry, and answering phones.
5. Assist in maintaining inventory records and ordering parts as needed.
6. Follow up with customers to ensure satisfaction with service provided.
**Qualifications
1. High school diploma or equivalent.
2. Proven experience in an administrative support role, preferably in a service department.
3. Familiarity with warranty processes and handling warranty claims in a dealership is a MUST.
4. Strong attention to detail and organizational skills.
5. Excellent communication and customer service skills.
6. Ability to multitask and prioritize workload effectively.
7. Proficiency in MS Office applications.
8. Ability to work independently and as part of a team.
If you are a detail-oriented individual with a passion for providing exceptional customer service and have dealership or automotive experience in warranty processes, we encourage you to apply for this position.
**Responsibilities
1. Process warranty claims accurately and efficiently, partnering with QB our provider.
2. Maintain warranty documentation.
3. Assist with scheduling service appointments and assigning work orders as needed.
4. Provide administrative support such as filing, data entry, and answering phones.
5. Assist in maintaining inventory records and ordering parts as needed.
6. Follow up with customers to ensure satisfaction with service provided.
**Qualifications
1. High school diploma or equivalent.
2. Proven experience in an administrative support role, preferably in a service department.
3. Familiarity with warranty processes and handling warranty claims in a dealership is a MUST.
4. Strong attention to detail and organizational skills.
5. Excellent communication and customer service skills.
6. Ability to multitask and prioritize workload effectively.
7. Proficiency in MS Office applications.
8. Ability to work independently and as part of a team.
If you are a detail-oriented individual with a passion for providing exceptional customer service and have dealership or automotive experience in warranty processes, we encourage you to apply for this position.
