What are the responsibilities and job description for the Cashier-Country Mart position at Bob's Super-Saver Country Mart?
Cashiers
Organization Name: | Country Mart |
FLSA Status: | Non-Exempt |
Prepared By: |
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Prepared Date: |
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Job Purpose |
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks. |
Tasks |
· Answer customers' questions, and provide information on procedures or policies.
· Help customers find the location of products.
· Issue receipts, refunds, credits, or change due to customers.
· Greet customers entering establishments.
· Supervise others and provide on-the-job training.
· Assist customers by providing information and resolving their complaints.
· Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
· Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
· Answer incoming phone calls.
· Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
· Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
· Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
· Offer customers carry-out service at the completion of transactions.
· Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Work Activities
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· Performing for or Working Directly with the Public
· Identifying Objects, Actions, and Events
· Getting Information
· Communicating with Supervisors, Peers, or Subordinates
· Establishing and Maintaining Interpersonal Relationships
· Updating and Using Relevant Knowledge
· Communicating with Persons Outside Organization
· Training and Teaching Others
· Judging the Qualities of Things, Services, or People
· Processing Information
Detailed Work Activities
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· Answer customer questions about goods or services.
· Answer telephones to direct calls or provide information.
· Calculate costs of goods or services.
· Clean work areas.
· Explain technical product or service information to customers.
· Greet customers, patrons, or visitors.
· Issue money, credit, or vouchers.
· Maintain records of sales or other business transactions.
· Monitor sales activities.
· Process sales or other transactions.
· Provide customers with general information or assistance.
· Reconcile records of sales or other financial transactions.
· Sell products or services.
· Stock products or parts.
· Supervise sales or support personnel.
· Train sales personnel.
Work Content Physical Demands |
the employee is occasionally Stoop, kneel, crouch, or crawl; the employee is frequently Walk; the employee is regularly Stand; Use hands to finger, handle, or feel; Talk or hear;
Lifts Weight or Exerts Force Work Environment
the employee is occasionally Up to 25 pounds; the employee is frequently Up to 10 pounds;
Visions
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus;
Work Environment
the employee is occasionally Work near moving mechanical parts;
Qualification Education and Experience |
Years of Experience | N/A |
Education | Less than High School |
Skills Basic Skills |
· Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
· Speaking
Talking to others to convey information effectively.
· Mathematics
Using mathematics to solve problems.
· Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
· Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Skills
· Service Orientation
Actively looking for ways to help people.
· Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
· Coordination
Adjusting actions in relation to others' actions.
· Instructing
Teaching others how to do something.
· Negotiation
Bringing others together and trying to reconcile differences.
Technical Skills
· Operation and Control
Controlling operations of equipment or systems.
Resource Management Skills
· Time Management
Managing one's own time and the time of others.
Knowledge Required |
· Customer and Personal Service
Preferred
· Mathematics