What are the responsibilities and job description for the Client Advisor - Luxury Watches position at Bob's Watches?
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Job Title: Client Advisor – Luxury Watches
Location: Newport Beach, CA (On-Site)
Company: Bob’s Watches
About Bob’s Watches
Bob’s Watches is the leading online destination for buying, selling, and trading pre-owned Rolex and other luxury watches. Headquartered in Newport Beach, we are recognized as one of the most trusted names in the industry with a transparent, data-driven approach and a loyal global customer base. As we continue to grow, we are looking for passionate, knowledgeable, and customer-focused professionals to join our in-store team.
Position Summary
We’re seeking a highly motivated Client Advisor to deliver an exceptional luxury retail experience to our walk-in clientele and high-value customers. This position is ideal for someone with a strong background in luxury retail, fine jewelry, or timepieces, who thrives in a fast-paced, client-first environment.
Key Responsibilities
- Provide world-class service to clients visiting our Newport Beach showroom, ensuring a personalized and engaging sales experience.
- Educate clients on luxury watch brands, with a focus on Rolex, OMEGA, Tudor, Cartier, and more.
- Drive sales by building lasting relationships and effectively communicating product value, provenance, and investment potential.
- Assist customers in buying, selling, or trading pre-owned watches using our transparent pricing and authentication process.
- Maintain expert-level knowledge of our current inventory, market trends, and competitive pricing.
- Follow up with clients via phone, email, and text to nurture leads and build repeat business.
- Support day-to-day showroom operations, including product display, inventory management, and in-person consultations.
Qualifications
- 2 years of experience in luxury sales, preferably with watches, jewelry, or high-end fashion.
- Proven ability to deliver an exceptional client experience and close high-value sales.
- Passion for luxury watches and knowledge of leading brands, particularly Rolex and other Swiss watchmakers.
- Strong interpersonal, communication, and organizational skills.
- Tech-savvy with experience using CRM tools and POS systems.
- Self-motivated, dependable, and eager to contribute to a high-performance retail environment.
Preferred Skills
- Previous experience in Rolex, OMEGA, or Cartier sales
- Familiarity with the luxury pre-owned market and online-to-offline (O2O) retail strategies
What We Offer
- Competitive base salary plus commission
- Health, dental, and vision insurance
- Opportunities for professional development and growth
- A collaborative, entrepreneurial environment in the heart of Newport Beach
Keywords for LinkedIn Optimization:
Luxury Retail Sales, Client Advisor, Watch Sales, Rolex Sales, Fine Jewelry Sales, Luxury Sales Associate, Swiss Watches, High-End Timepieces, Retail Jobs Newport Beach, Rolex Newport Beach, Luxury Showroom Advisor, Pre-Owned Watches, Watch Enthusiast Jobs
Apply today to join the team at Bob’s Watches and be part of redefining the luxury watch buying experience.
Salary : $20 - $25