What are the responsibilities and job description for the Quick Lane Service Advisor – Bob Utter Ford position at Bob Utter Ford Kia?
Quick Lane Service Advisor – Bob Utter Ford
Location: Bob Utter Ford – Quick Lane, Sherman, TX
Compensation: Competitive Pay (Based on Experience)
Job Type: Full-Time
About Us
Bob Utter Ford is a family-owned and operated dealership that has proudly served the Sherman community for over 50 years. Our Quick Lane Tire & Auto Center is built on the same foundation of trust, integrity, and exceptional customer service that has made us a staple in the area for decades.
At Bob Utter Ford, you’re not just another employee—you’re part of a team that values hard work, respect, and career growth. We offer a supportive work environment where your skills and dedication are recognized and rewarded. Join a dealership with deep community roots and a reputation for treating both customers and employees like family.
Job Description
We are seeking an experienced Quick Lane Service Advisor to join our growing team. As a Service Advisor, you will be the face of our Quick Lane service department, helping customers with their vehicle maintenance and repair needs while ensuring they receive an outstanding experience. Your primary role is to advise customers on recommended services, coordinate with technicians, and ensure repairs are completed efficiently and correctly.
Responsibilities
- Greet customers and assess their service needs
- Provide professional recommendations for maintenance and repairs
- Communicate with technicians to ensure timely service completion
- Prepare repair orders and cost estimates
- Maintain excellent customer service and satisfaction levels
- Process payments and explain service details to customers
What We’re Looking For
- Minimum 2 years of experience as a service advisor (Quick Lane, dealership, or independent shop)
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of automotive maintenance and repairs
- Ford and Kia certifications are a plus but not required
- Must have a valid driver’s license
Why Work at Bob Utter Ford?
- Family-Owned & Operated: Join a dealership that has been serving the community for over 50 years. We treat our employees like family.
- Strong Community Reputation: Work for a company that customers trust and return to for their automotive needs.
- Growth & Advancement Opportunities: We invest in our employees and promote from within whenever possible.
- Competitive Pay & Benefits: Your hard work is rewarded with great pay and an excellent benefits package.
- Team-Oriented Work Environment: Be part of a professional and supportive team that values your contributions.
How to Apply
Call Jason Bishop, Quick Lane Service Manager, at 903-267-2885 or apply in person at Bob Utter Ford’s Quick Lane in Sherman, TX.
Come join our family and build a career with a dealership that truly cares about its employees and the community.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Weekends as needed
Work Location: In person