General Manager- Mulligan's Pointe

Description

Mulligan's Pointe is a public 18-hole championship golf course located in Georgetown, Delaware that offers affordable unlimited golf memberships, a full-service event venue, and a restaurant with indoor and outdoor seating.

The bar and grill is a local favorite, serving great food and beverages.  The club also features live music for much of the year.

The golf course measures 6,677 yard (par 72) PGA Instruction, Driving Range, Chipping & Putting Green!

Mulligan's Pointe is hiring for a General Manager. Primary responsibilities include:

• Provide appropriate leadership, direction, supervision, and guidance to staff in accordance with Bobby Jones Links expectations and company culture to promote positive employee morale and performance quality.
• Assists in the preparation of the club’s annual budget.
• Holds all departments accountable for reaching their monthly and annual financial goals.
• Oversee all approved capital improvements being made at the facility are done on time and within budget.
• Completes on time all the required club and Bobby Jones Links weekly, monthly, and quarterly reports. This includes the Dashboard, pace reports, membership reports, variance analysis, general ledger review, etc.
• Reviews the general ledger regularly to ensure everything is coded correctly.
• Delegates support center-specific and club-specific tasks to department heads and obtains responsibility of tasks as needed.
• Holds a weekly department head staff meeting and distributes minutes and action items following each meeting to the department heads and managers.
• Ensures that the club is operated in accordance with all applicable local, state and federal laws.
• Participates in selected community activities to enhance the prestige of the club; broadens the scope of the club’s operation by fulfilling the public obligations of the club as a participating member of the community.
• Handles emergencies promptly and documents all such major incidents in an Incident Report.
• Attends all or most club major events or functions including member tournaments and parties, wedding receptions, golf outings, etc.
• Ensures the club website is up to date.
• Hires and trains key department heads of the club.
• Ensures all I-9 paperwork,  e-verify, and onboarding is completed within three days of an associate’s hire date.
• Follows all State, Federal, and Bobby Jones Links’ rules regarding human resources including such key policies as hiring and firing, discrimination, and harassment.
• Manages club cash flow and establishes controls to safeguard funds.
• Sets the standard for effective management and demonstrates a concern for the supervision and development of the staff.
• Oversees the care and maintenance of all the club’s physical assets and facilities.
• Coordinates the marketing and member-relations programs to promote the club’s services and facilities to present and potential members
• Ensures the highest standards for food, beverage, sports and recreation, entertainment and other club services.
• Establishes and monitors compliance with purchasing policies and procedures; reviews and approves purchasing procedures and requirements.
• Reviews and initiates programs to provide members with a variety of popular events.
• Serves as liaison between all management staff, Bobby Jones Links, and ownership.
• Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
• Directs purchasing, receiving, storage, issuing, preparation and control of all products, supplies and equipment.
• Ensures proper cleanliness and sanitation of all club facilities and environments.
• Performs competitive analyses on clubs and other businesses providing member alternatives through personal observations and historical reports.
• Oversees risk management programs to ensure that adequate safety measures are in place to protect members, employees and club assets.
• Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
• Public speaking at meetings and events.

Qualifications

Required Skills

• Strategic thinking skills.
• Execution and delegation of time sensitive functions that the Club requires.
• The ability to proficiently use Excel, Word, and club point of sales systems.
• An understanding of Club financials.       
• A thorough working knowledge of all departments of a club’s operation.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree from a four-year college or university; Hospitality Management major preferred
• Experience as a Clubhouse Manager or Assistant General Manager

Physical Demands & Work Environment Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:

• Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
• Spend time making repetitive motions such as typing.
• Lift up to 25 lbs. occasionally and to lift overhead and push/pull, move lighter objects.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:

• Be indoors, in an environmentally controlled location.
• Occasionally may be exposed to outside weather conditions.
• Noise Levels may be distracting or uncomfortable.

Salary : $80,000 - $90,000