What are the responsibilities and job description for the Mercedes-Benz Delivery Coordinator position at Bobby Rahal Automotive Group - Pittsburgh?
Role Overview:
The Mercedes-Benz Product Concierge is a vital member of our Sales team, dedicated to providing exceptional customer experiences. This role involves interacting with clients, sales consultants, and sales managers on a daily basis.
Responsibilities:
- Meet with customers to discuss their vehicle needs and preferences.
- Conduct thorough vehicle inspections to ensure readiness for delivery.
- Deliver vehicles in a timely and efficient manner, addressing any concerns or questions.
- Provide detailed explanations of vehicle features and technologies.
- Offer personalized recommendations to enhance the customer experience.
- Respond to customer inquiries regarding vehicle maintenance and repairs.
