What are the responsibilities and job description for the Automotive Service Advisor - Bobby Rahal Lexus of Lancaster County position at Bobby Rahal Motorcar Co.?
About The Automotive Service Advisor Role
In this position, you field phone calls from clients who have general questions or are looking to schedule service appointments, and when they drop their vehicle off at the dealership you greet them with a smile and ensure we have an accurate description of their concerns. You then act as the liaison between our Service Technicians and the client, explaining all recommended work and getting authorization to perform repairs. You provide honest, accurate estimates on labor and parts and ensure that all charges are billed out correctly.
The schedule for this position is Monday - Friday from 7am to 5pm.
Countless opportunities for career development, company-paid anniversary trips, team member recognition celebrations, and so much more - read all about our award-winning culture of caring and awesome benefits at https://careers.bobbyrahal.com/central/.
Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.
Our Benefits Include
Paid time off and six paid holidays after 90 days
Health Insurance And Other Voluntary Benefits After 30 Days
401(k) participation with company match after 6 months
On the job training and opportunities for advancement across the Team Rahal organization
Team member referral bonuses
Qualifications
Please fill out our initial 3-minute, mobile-friendly application so we can review your information!
In this position, you field phone calls from clients who have general questions or are looking to schedule service appointments, and when they drop their vehicle off at the dealership you greet them with a smile and ensure we have an accurate description of their concerns. You then act as the liaison between our Service Technicians and the client, explaining all recommended work and getting authorization to perform repairs. You provide honest, accurate estimates on labor and parts and ensure that all charges are billed out correctly.
The schedule for this position is Monday - Friday from 7am to 5pm.
Countless opportunities for career development, company-paid anniversary trips, team member recognition celebrations, and so much more - read all about our award-winning culture of caring and awesome benefits at https://careers.bobbyrahal.com/central/.
Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.
Our Benefits Include
Paid time off and six paid holidays after 90 days
Health Insurance And Other Voluntary Benefits After 30 Days
401(k) participation with company match after 6 months
On the job training and opportunities for advancement across the Team Rahal organization
Team member referral bonuses
Qualifications
- Exceptional customer service skills
- Strong phone and computer skills
- Valid driver's license and clean driving record
- At least one year of Service Advisor experience in a dealership setting is required
Please fill out our initial 3-minute, mobile-friendly application so we can review your information!
