What are the responsibilities and job description for the Yard Supervisor position at Bobcat of Canton?

Why Leppo?

Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers' equipment needs with the best products, the best support, and the best people available. We have been growing our coworker's careers since 1945 when our first store opened in Akron, OH. When you join Leppo, here are a few of the exciting things we can offer you :

Medical, Dental, & Vision
Company Paid Life Insurance / AD&D, STD, and LTD.
401K Plan Match
7.5 Paid Holidays, 2.5 weeks PTO your first year, and parental leave!
Wellness Incentive Program Clothing Allowance
Product & Service Discounts
Performance-Based Quarterly & Annual Bonuses
Celebration Luncheons and Milestone Anniversary Gifts

Business Operating Hours / Schedule : Monday through Friday 7 : 30 am - 5 : 30 pm

Job Summary :

The Yard Supervisor oversees and maintains the daily operations of the Rental yard while ensuring safety and compliance standards are met. In addition, they will maintain equipment inventory, supervise yard personnel, conduct basic preventative maintenance on rental equipment, and provide effective customer service while ensuring the timely resolution of customer complaints.

Key Responsibilities :

Manage Operations

Supervisor yard team and assign / delegate tasks accordingly.

Coordinate with Rental, Sales, Service, and Parts departments to ensure smooth operation of yard activities.

Ensure all safety protocols are implemented and followed in the yard.

Maintaining Equipment and Inventory

Support technicians in equipment maintenance by performing basic preventative maintenance services and repairs on the rental equipment

Oil changes, filter changes, fluid changes, etc.

Monitor rental yard inventory and incoming and outgoing equipment needs.

Maintain records and reports and all necessary administrative tasks related to yard activities

Customer Relations

Effectively communicate with customers to greet, build rapport, ask questions, and offer advice while assisting in the loading and unloading of equipment.

Ensure effective customer relations and timely resolution of complaints

Collaboration

Partners with Sales and other departments ensuring customer service standards are met or exceeded, including prompt pick-up or delivery of customer product.

Open communication with location manager and other department heads regarding challenges, possible solutions and operational impacts.

Coordinate with yard team, drivers, and other coworkers to ensure the effective delivery and pickup of equipment.

Education / Experience :

High School Diploma, GED, Technical or Trade School

Acceptable Driving Record

Basic knowledge of various heavy equipment;

Skills and Abilities :

Ability to Work in a Fast-Paced Environment

Ability to work in adverse weather conditions;

Must Possess Excellent Communication Skills

Have a basic mechanical aptitude or the ability to understand and learn basic preventative maintenance repairs.

Superior customer service and teamwork skills

Safety oriented.

Company Culture :

Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers' equipment needs with the best products, the best support, and the best people available. We continue to receive awards for the best products and best places to work year after year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way :

We Will Meet Our Commitments

We Will Be Thorough

We Will Make Good Decisions

We Will Ask Questions

Equal Opportunity Employer :

Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, age, national origin or ancestry, disability, genetic information, veteran / military status, sexual orientation, gender identity, or other protected characteristics under federal, state, or local law.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Leppo Rents is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Working Conditions :

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and / or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

This position requires but is not limited to lifting, bending, twisting, pulling, pushing, listening, and speaking with internal and external clients.

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