Rental Manager

As a Rental Manager, you are responsible for planning, coordinating, and directing all equipment rental operations at your assigned location. In this role, you will be expected to manage and lead the rental department, including staffing, training, performance management, and more.

Business Hours: 7:30 am - 5:00 pm Monday through Friday

Why should you work for Leppo?: Leppo has been investing in the growth and advancement of our coworkers since 1945. Good life begins with a good company and here is a little bit of what we have to offer.

• 2.5 Weeks PTO your first year!
• Paid Holidays and 1 Floating Holiday
• Medical, Dental, FSA & Vision Insurance within 30 days!
• Rewards, Recognition, Company-wide Bonuses, Milestone Anniversary Gifts, and Quarterly Lunches!
• Company Paid Life Insurance/AD&D & Employee Assistance Program
• Company Paid Short Term Disability & Long-Term Disability
• 401K Plan Match
• Paid Training and Development
• Discounts on products and services

Job Duties:

• Manage and lead the rental department which is to include staffing, training, and performance management.
• Monitor and analyze KPIs to identify areas for improvement Greet customers and determine/understand customer equipment needs through questioning and qualifying; provide alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available.
• Effectively manage equipment fleet levels, increasing profitability, controlling expenses, and driving accountability within the organization.
• Carry out supervisory responsibilities that may include interviewing, hiring, and training coworkers; planning, assigning, and directing work; setting expectations, appraising performance; rewarding and disciplinary action; promptly addressing issues and resolving problems; building a cohesive, safe, and fun culture/environment within the Rental department.
• Obtain customer information; complete rental contract finalizing details about when, where and what equipment is required; place the rental order in the computer; coordinate with the yard and drivers on the delivery of equipment to the job site or for in-store customer pickup.
• Maintain any “downed” rental equipment while working with Service to ensure the creation of service work orders on rentals (This may include swapping out downed units for the customer).
• Handle customer complaints in a professional manner
• Maintain cash drawer EOD and bill customers with POA (Paid on Accounts)
• May be responsible for other tasks, loading and unloading equipment, dispatching, timekeeping, and/or moving to the need.
• Other duties as assigned by manager.

Skills and Qualifications:

• High School diploma required; trade-school degree a plus
• Minimum of 3 years supervisory experience preferred.
• Equipment rental industry experience preferred – not required.
• Strong motivational and leadership skills
• Excellent customer service skills
• Basic computer skills particularly with Microsoft Excel

Who are we?

Leppo Rents is dedicated to serving our customer’s equipment needs with the best products, the best support and the best people available. We continue to receive awards for best products and best places to work year over year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way:

Working Conditions & Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• This position requires but is not limited to lifting, bending, twisting, pulling, pushing, listening and speaking with internal and external clients.

Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.