What are the responsibilities and job description for the Parts Specialist position at Bobcat of Opelika- Leppo Rents?
Why Leppo?
Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers’ equipment needs with the best products, the best support, and the best people available. We have been growing our coworker's careers since 1945 when our first store opened in Akron, OH. When you join Leppo, here are a few of the exciting things we can offer you:
- Medical, Dental, & Vision
- Company Paid Life Insurance/AD&D, STD, and LTD.
- 401K Plan Match
- 7.5 Paid Holidays, 2.5 weeks PTO your first year, and parental leave!
- Wellness Incentive Program Clothing Allowance
- Product & Service Discounts
- Performance-Based Quarterly & Annual Bonuses
- Celebration Luncheons and Milestone Anniversary Gifts
Business Operating Hours/Schedule: Monday through Friday 7:30 am - 5:30 pm
Job Summary:
As Parts Specialist, you are responsible for front line customer service for the parts department while maintaining parts inventory levels for the store. Responsibilities can include sourcing, ordering, stocking, and organizing parts and providing customers with price quotes, availability and technical information on parts in a friendly and professional manner
Key Responsibilities:
- Customer Service
- Assist in providing parts solutions to customers both in person and over the phone.
- Provide customers with price quotes, availability and technical information on parts in a friendly and professional manner
- Complete parts sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
- Parts Sourcing
- Assist customers (both internal and external) in finding the right parts.
- Source and obtain parts by leveraging vendor sites and other accessible resources.
- Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
- Inventory Management
- Manage and maintain the parts inventory, including ordering, stocking, and organizing parts to prevent shortages or overages.
- Assist in keeping parts department and showroom clean, orderly and well stocked
- Pull parts orders for customers as well as technician
- Additional
- Maintain accurate documentation related to parts orders, transfers, deliveries, and inventory.
- Maintain a clean and organized parts storage area, parts counter and showroom display area
Education/Experience:
- High School Diploma or Equivalent.
- Acceptable Driving Record
Skills and Abilities:
- Knowledge of Microsoft Office skills including Excel, Word, PowerPoint, and applicable software
- Ability to Work in a Fast-Paced Environment
- Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
- Integrity- maintain a high level of integrity in your actions and words
Working Conditions:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- This position requires but is not limited to lifting, bending, twisting, pulling, pushing, listening, and speaking with internal and external clients.
Company Culture:
Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers’ equipment needs with the best products, the best support, and the best people available. We continue to receive awards for the best products and best places to work year after year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way:
- We Will Meet Our Commitments
- We Will Be Thorough
- We Will Make Good Decisions
- We Will Ask Questions
Equal Opportunity Employer:
Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristics under federal, state, or local law.
This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Leppo Rents is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.