What are the responsibilities and job description for the Dental Receptionist/Treatment Coordinator position at Boca Dental Studio?
Boca Dental Studio is a new, premier dental office located in Chicago's Gold Coast. We committed to providing top-tier dental care and unmatched service in a serene environment. Our team is dynamic, collaborative, and growth-minded.
Website: www.bocadentalstudio.com
Instagram: @bocadentalstudio.chicago
**Responsibilities:**
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Provide excellent customer service and address patient inquiries or concerns
- Maintain and update patient records, including medical history and insurance information
- Assist with billing and insurance claims processing
- Work with the dentists to develop and present treatment plans to patients, assist with financing options, and communicate proper phasing and sequencing of treatment
- Coordinate referrals to specialists or other healthcare providers
- Manage the dental office's appointment calendar and ensure efficient scheduling
- Maintain cleanliness and organization of the reception area
- We are looking for a part time employee to work the front desk on Monday and Thursday evenings, from 1:30 PM until 8:30 PM. Some weekends where needed.
**Skills:**
- Strong patient service skills, with the ability to provide a welcoming and friendly environment
- Proficiency in operating phone systems and handling multiple phone lines
- Knowledge of medical records management and confidentiality protocols
- Familiarity with dental office procedures and terminology
- Excellent administrative skills, including data entry, filing, and organizing paperwork
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and accuracy in maintaining patient records and processing paperwork
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Ability to Relocate:
- Chicago, IL 60611: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25