Spa Assistant Operations Manager

Our Mission:We pledge to surround our Members with gracious hospitality in a luxurious tropical setting that always feels like home.

Family Promise:

We are in the Member Pleasing Business, which means Every Member leaves satisfied every time.

Employees, Members and Guests are treated like valuable members of our Family.

Our Mission: To fulfill our PROMISE to our employees, Members and guests in order to create a reimagined Country Club life.

P*assionate – *We love what we do and have fun doing it!

R*efined – *We strive for excellence in our communication.

O*wnership – *We are proactive and accountable in any task, challenge or opportunity presented to us.

Mindful – We are present, patient, and aware so that we can best anticipate the needs of those around us.

Innovative – We are eager and open to seek ways to improve Country Club life.

Safe – We take responsibility for creating a safe environment.

Empathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others.

Job Summary:

Here at Boca West Country Club the Spa Assistant Operations Manager is responsible for the Spa as a whole with a focus on the Spa providers. Here in the Lifestyle and Wellness Department, all of our employees work as a team. All employees may be asked and must be willing to help out in all other areas including Fitness and/or Aquatics.

Boca West Country Club believes in Country Club life being reimagined! The motivation to perform each of our PROMISE values through your career as well as all Member interactions is at the forefront of our expectations.

Minimum Qualifications:

§ Must possess at least 3-5 years in a luxury Spa environment as a Lead Therapist or supervisor role.

§ Must have knowledge of Spa booking systems.

§ Must have enthusiasm and possess excellent customer service skills.

§ Must be detail-oriented and have ability to multi-task.

§ Ability to be efficient and productive in a fast-paced environment.

§ Must possess basic math and computer skills.

§ Enjoy working with people and possess a friendly and outgoing personality.

§ Excellent communication and listening skills.

§ Must be a team player.

Education and Experience Requirements:

§ Additional courses, experience or knowledge in Hospitality, Country Club, or Luxury Resort services is preferable.

§ Highly preferred to have current massage or aesthetic licensure.

Shift Requirements – Spa Operating Hours are currently 9:00am – 7:00pm Monday through Thursday and 9:00am – 6:00pm Friday through Sunday (these hours may change at any time:

§ The Spa at Boca West also has blackout dates, where not time off is permitted.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $60,000