SECURITY HOURLY

Description

Job Title                              Security Officer

Level                                     Experienced

Job Location                      Boca Woods Country Club - Boca Raton, FL

Position Type                    Full Time

Education Level               Undisclosed

Job Shift                              Any

Job Categories                  Hospitality

Position Summary:

This individual must serve and protect the Members, guests, employees, property, and other resources of this upscale country club community.

Responsibilities:

• To include gatehouse and patrol duties
• Aid residents/Members
• Verify guest authorization, process entrants to the community
• Monitor grounds and homes
• Respond to all emergencies and incidents
• Perform a variety of other duties as assigned

Requirements:

• Unarmed Officers License D only and active license
• 2 years of experience
• Country Club Experience preferred
• Must be 21 years of age
• Must be proficient with using computers
• Must have a high school diploma or its equivalent
• Must have a valid State of Florida Driver's License
• Must obtain and maintain CPR, AED, and 1st Aid Certifications
• Must be insurable under the Club's motor vehicle insurance policy
• Military, law enforcement, emergency medical or significant security experience is preferred
• Knowledge of safe, efficient mechanical operation of vehicles, golf carts, and other
• Must be able to use computer and software programs ABDI, excel, and word
• Ability to remain calm, think, and make decisions under stress
• Must be willing to take the initiative, and have the ability to perform assigned tasks with minimal supervision
• Must be able to walk extensively as well as sit or stand for extended periods of time while performing job functions.
• Must be able to lift to 50lbs in various forms
• Must be physically able to: run, jump, and to protect oneself from physical harm may be required.
• Ability to stand for extended periods both indoors and outdoors in the heat, cold, rain, etc.
• Performs regular patrols of the POA and Clubhouse, as assigned
• Reports safety and security defects, helping to ensure the property is well-maintained and assists in preventing loss claims
• Collaborated in generating security incident reports within 24 hours of incidents, ensuring incidents are well communicated with POA and Club leadership
• Coordinates efforts with officers during situations requiring first response:
  • Ensures the authorities or first responders have been contacted, as appropriate.
  • Responds to and provides first response in emergency situations while awaiting the appropriate authorities/ first responders.
  • Guides first responders to the location of an emergency.
  • Cares for the well-being of others throughout the process.
• Demonstrates genuine care, concern, and hospitality for all stakeholders, including team members, property owners, guests and vendors:
• Politely and professionally holds stakeholders accountable for the rules and regulations of the property.
• Screens incoming vehicles to ensure:
  • The occupants have permission to access the property
  • The driver is legally licensed, and in possession of said license
  • Contacts residents in the event that a guest does not meet the qualifications of entry
  • Occasionally audits entered vehicles, ensuring they have appropriately reached their destination
• Responds to resident calls, demonstrating genuine care and concern.
• Maintains and attires a clean and pressed uniform and polished shoes, demonstrating professionalism and pride.
• Includes a smile, and sincere attitude of hospitality as a part of the uniform.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools, or controls, talk or hear, taste or smell.  The employee is frequently required to walk. The employee is occasionally required to reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles and is frequently exposed to extreme cold and extreme heat.

The noise level in the work environment is usually loud.

Compensation:

• Salary is commensurate with experience.

This is a full-time position eligible for full benefit package such as: 

• • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • Supplemental Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Vacation Time
  • Paid Sick/Personal Time Off
  •  Holiday Pay

Boca Woods Country Club believes in a culture where the following and practiced and lived by daily.

• Creates a feeling of overall Hospitality, Warmth and Energy through interactions with Members and Staff.
• Responsible for genuine hospitality to all Members and guests, that compliments the service-centric culture of the Club.
• Maintains high visibility, regularly communicating and interfacing with Members, both in person and through structured written communications.
• Is a “Steward of the Brand,” ensuring the intention of the Mission, Vision and Guiding Principles for the Club is understood through actions, practices, processes and through discussions.
• Takes a “Coaching and teaching” approach to team member development and directs corrective action procedures as necessary.
• Responsible for hiring, coaching, disciplinary action, and ensuring proper documentation is completed.
• Focused on continued development of a culture in which all staff are committed creating “wow” moments for Members and guests.
• Works closely with Club partnerships and approved consultants to ensure successful recruitment, retention and performance of the team members who represent the Organization.
• Greets guests and maintains a visible and approachable presence throughout the operation.
• Responds to Member/guest complaints and promptly addresses their concerns.
• Holds and attends regular team meetings for reports, developing alignment across all areas of responsibility.
• As a “Team Player” of Boca Woods Country Club, the Clubhouse Manager must be flexible and is required to perform any job, in whatever capacity, as requested by the General Manager that may be necessary for the smooth operation of Boca Woods Country Club.

Disclosure Statement:

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Qualifications