What are the responsibilities and job description for the Waitstaff position at Bocage Racquet Club?
Qualifications Possesses a commitment and eagerness to provide excellent customer service Current on sate and local alcohol server certifications as required by law Exceptional member and customer service skills with the ability to develop and uphold relationships with members Organized, able to think and act quickly and effectively while retaining self-composure Ability to communicate clearly and concisely and uphold a positive and enthusiastic attitude Excellent listening skills and an eagerness to provide excellent service Ability to learn quickly established procedures, menu items, wine lists, etc Ability to work weekends, holidays, mornings, and evenings as business demands |
Responsibilities Providing highly efficient and superior customer service, servers are responsible for taking orders and serving food and beverages to dining guests They are responsible for providing excellent customer service by taking orders, fulfilling requests, and other tasks to ensure the guests have the ideal dining experience Set assigned tables, including placing glasses, condiment holders, flowers, and silverware Welcome guests, present menus, and dining specials, and offer suggestions based on customer preferences Take guest orders, accurately enter tickets into system, and coordinates with kitchen staff to clarify any special requests Strive for finer points of service such as making sure that the water glasses are filled, the table is free from dirty dishes, etc Serve all food and beverage items per established procedures Execute cashiering responsibilities and deliver check to guests Assist in bussing tables when necessary Arrive dressed in uniform Bocage Racquet Club is a private tennis club designed to provide its members, their families, and guests an exceptional club experience. Bocage strives to continuously improve services, increase staff engagement and satisfaction, drive a strong and high-performing culture, and propel the organization forward to meet the needs of the stockholders. The staff at Bocage directly impacts the club with its talent and attitude to serve its members. Bocage Racquet Club is more than a tennis club – it’s an environment to enjoy multiple amenities such as upscale dining, pickleball courts, fitness center, pool, and camaraderie. Bocage Racquet Club works to provide all employees with an environment to bring out the best character in them at work and at home |
Salary : $15 - $24
