What are the responsibilities and job description for the Manager position at BoCha Bubble Tea?
We are looking for a highly motivated and hands-on Manager to oversee daily operations, ensure top-notch customer service, and drive business growth at our bubble tea shop. The ideal candidate will be responsible for team leadership, process improvement, and overall shop performance. We are located at 202 S Main St, Belmont, NC 28012.
Key Responsibilities
- Oversee daily operations, including staff scheduling and inventory management
- Train and manage bobaristas to ensure efficiency and quality in drink preparation
- Maintain high customer service standards and resolve complaints professionally
- Track sales, costs, and profitability, ensuring targets are met
- Handle cash management, including deposits, POS reconciliation, and reporting
- Maintain cleanliness, health, and safety compliance
- Implement marketing strategies to drive customer engagement and sales growth
- Ensure the shop runs smoothly, efficiently, and profitably
Qualifications & Skills
- (bubble tea or coffee shop preferred)
- Strong leadership and problem-solving skills
- Ability to train, motivate, and manage a small team
- Experience with POS systems, inventory control, and cash handling
- Fast-paced, hands-on mindset—willing to jump in and assist when needed
- Strong organizational and multitasking abilities
- Knowledge of bubble tea preparation and recipes (or willingness to learn)
- Flexible availability, including weekends and peak hours
Benefits
- Performance incentives tied to sales and efficiency
- Employee discounts & free drinks
- Growth opportunities within the company
- Tenure-based pay increase
- Paid training
- Paid Time off.
Salary
- Base Salary: Negotiable based on experience.
- Guaranteed Performance Bonus: Monthly bonus capped at 7% of base salary.
- Sales-Based Incentive: Additional 3% of net sales monthly.
- Total Compensation Potential: Base salary performance bonus sales incentive.
If you are a passionate leader who thrives in a fast-paced environment, we’d love to have you on our team!
Job Type: Full-time
Pay: $29,000.00 - $47,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Belmont, NC 28012 (Required)
Ability to Relocate:
- Belmont, NC 28012: Relocate before starting work (Required)
Work Location: In person
Salary : $29,000 - $47,000