What are the responsibilities and job description for the Client Services Coordinator position at Bock Real Estate Group?
We are seeking a highly organized and self-motivated Client Services Coordinator to join our dynamic real estate team. In this role, you will handle all behind-the-scenes operations, including overseeing marketing initiatives and ensuring smooth client interactions. You will be responsible for managing multiple tasks, maintaining an exceptional level of attention to detail, and supporting the team’s overall success. If you are a proactive and ambitious individual with a passion for real estate and providing top-notch service, we want to hear from you!
Key Responsibilities:
- Client Support:
- Serve as the primary point of contact for clients, ensuring a seamless experience throughout the entire real estate transaction process.
- Coordinate client meetings, property showings, and appointments, ensuring all logistics are handled efficiently.
- Manage client inquiries and ensure timely follow-up on all communications.
- Marketing Oversight:
- Oversee the creation and execution of marketing campaigns for properties, including social media, email marketing, and print materials.
- Collaborate with the real estate team to develop targeted marketing strategies for listings.
- Manage the team’s online presence and assist with digital marketing strategies to attract leads and grow the brand’s visibility.
- Track and report on marketing campaign performance and provide recommendations for improvements.
- Administrative Support:
- Maintain and organize client files, listing documents, and transaction paperwork in accordance with legal requirements and company standards.
- Assist with transaction coordination from initial contact through closing, ensuring smooth workflow and compliance with deadlines.
- Project Management:
- Manage the execution of various projects, including organizing events, coordinating open houses, and overseeing the logistics of property-related activities.
- Ensure tasks are completed on time and to a high standard by liaising between clients, vendors, and team members.
Key Qualifications:
- Skills & Experience:
- Proven experience in a client-facing or administrative role, preferably in real estate or a related field.
- Strong attention to detail, with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and real estate CRM platforms (e.g., Zillow, MLS, etc.).
- Experience with marketing tools (Canva, social media, email campaigns, etc.) and knowledge of real estate-specific marketing strategies is a plus.
- Personal Attributes:
- Self-motivated with a strong sense of urgency and ambition to achieve team goals.
- Excellent communication skills, both written and verbal.
- Ability to work independently while collaborating effectively with a team.
- Strong problem-solving abilities and the ability to adapt to changing priorities.
- A professional demeanor and a passion for providing exceptional service to clients.
Education & Certifications:
- Bachelor’s degree or equivalent experience preferred.
How to Apply:
If you are a proactive, detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply. Please submit your resume and a cover letter detailing why you would be an excellent fit for this role.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 25 per week
Schedule:
- Day shift
Ability to Commute:
- Ames, IA 50010 (Required)
Work Location: In person
Salary : $20