Jr Systems Admin

Purpose or Reason for the Position: The Junior Systems Administrator is responsible for helpdesk, IT inventory management, onboarding, offboarding and updating end users, computer setup and deployment and other duties as assigned.

Position reports to Senior System Administrator

• Inventory Management: Maintain and track inventory of all IT assets including hardware, software, and internet/vendor accounts. Provide regular reporting and updates as needed.
• Level 1 Support: Deliver first-level technical support to end users, both remotely and onsite, ensuring timely resolution of issues.
• Security Monitoring: Monitor antivirus and software systems daily to ensure security compliance and proactively address any concerns.
• User Lifecycle Management: Support onboarding and offboarding processes, including creation and removal of user accounts, assignment of Office 365, Adobe, and antivirus licenses.
• Hardware Deployment: Perform computer setup, configuration, and deployment for new and existing users.
• Office Walkthroughs: Conduct weekly walkthroughs of the office to identify technical issues, verify equipment functionality, and ensure proper conference room setup.
• General Support: Assist with additional IT-related tasks and projects as assigned.
• 3 ( ) years of experience providing system administration and production support for Windows Operating systems
• Knowledge of basic network principles and functions (e.g., DNS, DHCP, TCP/IP, etc.)
• Experience with cloud-based systems and tools
• Strong organizational ability
• Excellent verbal and written communication skills.
• Highly motivated, detail oriented
• Strong written and oral skills
• Strong Analytical and problem-solving skill
• Microsoft Office, Word, Excel, PowerPoint