What are the responsibilities and job description for the Area Community Manager position at Boden US?
Area Community Manager in Richardson, TX.
Benefits :
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more!
About the role
The Area Community Manager’s role involves supporting leasing functions, marketing strategies, and day-to-day operations for a portfolio of communities. The manager assists the on site teams in handling daily operations, maintenance, financial reporting, and resident relations. Additionally, responsibilities include staffing, training, as well as maintaining adherence to operational procedures and policies. The role also encompasses accounting functions, budget development, and financial performance analysis. The manager ensures compliance with business documents, prepares timely reports, and responds promptly to concerns. Collaborative teamwork, onboarding, and training of new staff members are essential components of the role.
What you'll be doing
Assists with monitoring leasing functions of all communities within the assigned portfolio, monitoring the day-to-day leasing and follow-up activities in Entrata.
Consistently reviews, evaluates and interprets market conditions and recommends adjusted rental and renewal pricing along with marketing strategies as needed to drive pre-leasing / current occupancy and revenue growth.
Ensures the proper implementation of marketing plans for communities within the assigned portfolio.
Provides in-depth marketing support for all communities within the assigned portfolio. Closely monitors the progress of these projects and works in coordination with the Community Manager and Regional Property Manager to adjust marketing strategies and plans as necessary
Ensures that websites and collateral materials are accurate and updated.
Provides management oversight for all functions including daily operations, maintenance, financial reporting, training and development of employees, and resident relations for an assigned team comprised of two to three community managers.
Ensures appropriate and adequate staffing at each community and supervises the acquisition, development and management of team members by successfully interviewing, hiring, and training. Leads and develops this team of highly motivated, skilled and productive professionals to drive company operational goals.
Monitors the consistent execution of all operational procedures and policies and recommends changes to improve overall functionality of business. Communicates changes in procedures and policies to portfolio and ensures adherence.
Support maintenance operations by partnering with your Maintenance Manager to provide a sparkling product through preventive maintenance, timely and efficient repairs, and a highly organized make-ready process
Assist with all accounting functions associated with the property, including processing invoices, paying bills, rent collections, evictions, and managing resident accounts and charges.
Works with the Regional Property Manager or Director, Student Housing Operations resolve gaps in the financial performance of the assigned communities.
Assists with the development of the annual budget for assigned properties; oversees the attainment of budgeted goals by analyzing and monitoring financial and operational results.
Ensures that all property operations at assigned communities are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Manager Agreements, or governing programs).
Trains and collaborates with talented teammates to identify and solve any issues.
Onboard new team members onto company platforms.
Conduct on-site training remotely and or during each site visit consisting of individual one one-on-one trainings and complete staff training
Who we're looking for
High School Diploma and GED required. Bachelor's Degree Preferred
3 Years of Property / Community Manager Experience
High energy and desire to make a difference in the employee experience
Team player with confidence and integrity to earn employees' confidence quickly
Enjoys working in a fast-paced environment
Critical thinker proficient in identifying potential issues
Proficient Computer skills including Microsoft Office to include Word, Excel, PowerPoint and Outlook; property management software (preferably Entrata), and database management programs.
Broad knowledge of student housing / multi-family operations and industry-related concepts.
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