Demo

Office Assistant/Patient Care Coordinator- Hampstead Clinic

Bodies in Balance Physical Therapy
Wilmington, NC Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 6/22/2025
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
A progressive, physical therapists-owned outpatient Physical Therapy practice in historical Wilmington’s beautiful coastal community is seeking a Office Assistant/Patient Care Coordinator for our Hampstead location. Our outpatient clinics see a diverse range of patient diagnoses and offer opportunities in varied specializations: orthopedics, balance, vestibular, neuro, concussion, Parkinson’s, oncology, and lymphedema. We are seeking someone with 32-40 hours of availability for this position. Starting pay is $16.50-$17.00/hour.

The  role of this position is to help coordinate initiation of care with new patients and new episodes of care from referrals, patient care coordination, ensuring best referral management across the practice. Excellent, compassionate, yet concise communication and attention to detail in providing all information to patients is vital to this role.  The  in-clinic role will also include clinic duties including assisting with check-in and scheduling procedures at the front desk, assuring clinic prepped/ ready for service, assisting therapists as needed.  Ensuring optimization of the schedule to allow for the best patient visit opportunity will be important to drive results. 


Bodies in Balance is dedicated to its employees by:
  • Hosting Team Building opportunities: Local Soccer games, Journal Club at Breweries, 5K run participation, outside clinic parties, quarterly appreciation lunches
  • Creating a positive culture that encourages work / life balance 
  • Offering Peer Mentorship
  • Fostering open communication
  • Encouraging Program Development with leadership opportunities

JOB REQUIREMENTS:
  • Interest in helping others in a physical therapy setting
  • Clear & professional communication skills including in person and on the phone
  • Ability to multi task accurately
  • Strong attention to detail and organization skills
  • Adaptability to learn software systems 

ABOUT US:
Be a part of the Bodies in Balance Team! Bodies in Balance offers specialties in orthopedics, vestibular/balance, dry needling, concussion, pelvic floor, Parkinson’s, lymphedema and oncology rehab. We are looking for a great physical therapist TECH/PATIENT CARE COORDINATOR who shares our Core Values: PATIENT FIRST, IMPACTFUL RESULTS, PASSIONATE LEARNING, UNEQUIVOCAL EXCELLENCE and TEAMWORK without BOUNDARIES. Our culture includes a positive, motivated, and caring team of employees who seek to be a team player to enhance our evidence-based, personalized treatment care. We strive to be a strong resource for those in our community and value excellent communication with our medical professional peers and patients. Visit our website at binbpt.com to learn more about our practice and staff.

Salary : $17 - $17

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