What are the responsibilities and job description for the Client Relations Associate position at Bodiford Insurance?
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met effectively. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks in a fast-paced environment.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Assist clients with product information, order processing, and account management.
- Perform data entry tasks accurately to maintain up-to-date client records.
- Utilize phone etiquette to communicate professionally with customers and colleagues.
- Support sales initiatives by promoting products and services during customer interactions.
- Collaborate with team members to enhance overall customer support experience.
Experience
- Previous experience in client services or customer support is preferred.
- Proficiency in data entry and familiarity with computerized systems.
- Excellent phone etiquette and communication skills in English are essential.
- Ability to analyze situations effectively and provide appropriate solutions.
- A background in sales or retail is advantageous but not mandatory.
Join us as we strive to deliver exceptional service and build lasting relationships with our customers!
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Experience:
- Insurance: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Commute:
- Mount Juliet, TN 37122 (Required)
Ability to Relocate:
- Mount Juliet, TN 37122: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $25