What are the responsibilities and job description for the Food Service Manager position at Bodwe Professional Services, LLC?

About Bodwé Professional Services Group

Bodwé is the Professional Services Group of Mno-Bmadsen, the investment enterprise and a wholly owned instrumentality of the Pokagon Band of Potawatomi. We are architects, planners, consultants, designers, engineers, scientists, and federal contractors, committed to growing the economy and legacy of the Pokagon Band and supporting its more than 6,000 citizens. We enhance space and place in partnership with clients that span the country and business sectors, offering full-service architecture and engineering services as well as contract support services for federal agencies. We design and build, preserve and restore, mitigate and manage, serve and problem solve.

Position Summary

We are seeking an experienced and dedicated Food Service Manager to oversee and manage all aspects of food service operations. The position will require supervising food service personnel and managing food service operations. You will need expertise in planning, budgeting, and outfitting food services, as well as a commitment to maintaining high standards of food safety and quality to support the FLECT complex.

Accommodation Requests

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, contact 269-927-0144 or careers@bodwegroup.com

Essential Duties and Responsibilities

Oversee all aspects of food service, including planning, staffing, menu creation, food preparation, and service delivery to ensure high-quality standards.
Supervise and lead food service personnel, including hiring, training, scheduling, and performance management. Foster a positive and efficient team environment.
Develop and manage the food service budget, including controlling costs for food, supplies, and labor while maximizing efficiency and minimizing waste.
Ensure the food service facilities are properly set up, outfitted, and maintained in accordance with safety, cleanliness, and operational standards.
Ensure compliance with food safety regulations, including maintaining a valid Food Service Handling Certificate. Oversee sanitation and hygiene practices in accordance with health and safety guidelines.
Collaborate with other departments and team members to develop and plan menus that meet the dietary needs and preferences of the population served while remaining within budget constraints.
Ensure high levels of customer satisfaction by addressing feedback and complaints promptly and making adjustments as necessary.
Oversee the ordering, receipt, storage, and use of food and kitchen supplies, ensuring proper inventory control and cost management.
Maintain clear and effective communication with staff, management, and clients regarding daily operations, special dietary needs, and changes in services. Prepare reports, correspondence, and other necessary documentation.

Qualifications and Experience

Required Background and Experience :

At least 5 years of experience (within the last 10 years) supervising personnel and working in the food services profession.

Proven experience in managing, planning, setting up, outfitting, and budgeting food service operations.

Valid Food Service Handling Certificate, which must remain current throughout the duration of the contract.

Strong leadership and staff management abilities, with a focus on team development and operational efficiency.

Proficiency in budgeting, financial oversight, and cost control within food services.

In-depth knowledge of food safety standards, sanitation practices, and regulatory compliance.

Excellent oral and written communication skills in English, with the ability to effectively communicate with staff, clients, and management.

Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.

Ability to adapt to a fast-paced work environment and manage day-to-day operations seamlessly.

Additional certifications in food safety or hospitality management are a plus.

Experience working in large-scale food service operations or institutional food service settings.

Physical Demands

Sitting / Standing : Ability to stand, walk, and move around the kitchen and dining area for extended periods. Sitting occasionally during breaks only or during administrative task or meetings otherwise you are active physically.

Walking : Ability to stand, walk, and move around the kitchen and dining area for extended periods.

Stooping / Kneeling / Crouching / Crawling : This role may require occasional stooping, kneeling, to pick up items needed for related to food, inventory or shelving, etc.

Using Hands / Fingers : This role constantly operates technological office equipment such as laptop, mouse, keyboard, computer monitors, telephones, and scanners, copiers, and fax machines. This role will require the use of hands and fingers to prepare and operate in a fully functional kitchen and food distribution work area.

Talking / Hearing : This role requires constant communication with others in the organization to exchange information, review information, and make decisions about information.

Seeing : This role requires the ability to see, view, and distinguish all aspects of food quality and preparation to ensure quality.

Carrying / Lifting : This role requires the ability to lift up to 30lbs to transport food related inventory or boxes from one area to another or unload food ordered as needed.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Native American Hiring Preference

Our parent company, Mno-Bmadsen, prefers to hire Pokagon citizens who are qualified and suitable for available positions. For purposes of this section, qualified means that the applicant meets the technical and experiential needs for employment; and suitable means that the candidate appears to be the best fit considering present circumstances and conditions. Targeted preference is in the following order :

First, to qualified Pokagon Band citizens; and

Second, to qualified spouses, and qualified custodial parents; and

Third, to other qualified Native Americans; and

Fourth, to all other qualified applicants

Any determinations as to the applicability of the Pokagon hiring preference are at the discretion of each Company President.

Reporting Branch : Federal Support Services Branch

Reporting Entity : Bodwe Federal Services

Fair Labor Standards Act Status : Exempt

Hours Per Week : 40 hrs

Reporting Status : Onsite

Reports To : Senior Program Manager

Manages Others : Yes

Overnight Travel : No

PI261610563

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