Shipping & Fulfillment Specialist I

Description

Body Art Alliance (BAA), a family of leading brands and companies that design, manufacture and market the widest variety of tattoo supplies, piercing supplies, body jewelry and permanent makeup (PMU). This alliance was formed with the purpose of better serving our employees and clients through education, best practices, innovation, research and development, as well as superior customer service. The alliance is comprised of FK Irons, World Famous, Neo Metal, Norsco Attachments and Painful Pleasures. We are thrilled about the new opportunities that our alliance will create for our employees, artists, partners, distributors and customers! 

Role Description:  

The Shipping/Fulfillment Specialist is responsible for handling shipping documentation that deals with imports and exports, maintaining inventory, inspecting products for damage, maintaining an organized warehouse space, and adhering to Company shipping/receiving regulations.  This role is responsible for organizing/leading the shipping efforts with emphasis on first in-first out. This role works closely with all workers in the warehouse, as well as the customer service personnel. The Shipping/Fulfillment Specialist may also interact with customers by handling their inquiries and attending to their specified needs. This role may also involve routine cleaning and maintenance duties, as determined by the needs of the day, and as assigned by the supervisor. The Shipping/Fulfillment Specialist will ensure workplace health and safety requirements are met and take responsibility for the security of the facility and stock.  

RESPONSIBILITIES:  

• Verifies orders for shipment, delivering the proper paperwork, packaging, and quantity for each order to the required destination.  

• Inspects all goods being shipped and received, reporting defective, damaged items, shortages/overages or non-conformance to specifications and reports any discrepancies to Supervisor.  

• Packages shipments for deliveries, including weighing items and packaging contents appropriately.  

• Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.  

• Posts weights and shipping charges, and affixes postage.  

• Performs data entry, merchandise scan-ins and other required quality assurance steps that confirm the contents of each order while tracking inventory for the Company.  

• Accurately fills out paperwork, keeps record of invoices received with details on receipts.  

• Receive, verify, stage and stock incoming material, either independently or as part of a team, depending on order size and daily staffing needs.  

• Updates supervisor on the status of inventory, shipments, and deliveries.  

• Organizes, inventories, and restocks supplies and products in the warehouse.  

• Ensures the work area is cleaned, organized and that all safety procedures are being followed at all times.  

• Ability to handle expedite/rush requests as needed. 

SKILLS:  

• Basic understanding of records, inventories, and other routine documentation used in the warehouse.   

• Understanding of warehouse procedures and regulations.  

• Ability to remain organized.   

• Works well with a team.  

• Exhibits effective communication skills, essential to providing instructions and suggestions about warehouse organization to management and other shipping associates.  

KEY PERFORMANCE INDICATORS (KPI):  

• Practice time management skills and proven ability to meet deadlines.  

• Ability to meet the safety targets established for warehouse operations.  

• Dependable daily attendance and work output.  

• Maintain effective organizational and interpersonal skills, sustained attention to detail.  

 QUALIFICATIONS AND EDUCATION REQUIREMENTS:  

• High school diploma or equivalent required   

• Some prior warehouse and logistics experience preferred  

• Experience with warehouse equipment, including forklifts, pallet jacks  

• and computer-based inventory systems preferred  

• Strong organizational skills  

• Detail-oriented outlook toward tasks  

PHYSICAL REQUIREMENTS:  

• Prolonged periods of sitting at a desk and working on a computer.    

• Must be able to lift up to 50 pounds if needed.   

• Possesses physical strength necessary to lift heavy boxes and crates and move them around the warehouse.  

• Must be able to safely access and navigate the warehouse operations and production areas.   

Qualifications