What are the responsibilities and job description for the Front Desk Associate position at Body Fit Training at the Grove?
COMPANY OVERVIEW:
Body Fit Training is the hottest new fitness franchise with advanced group training methodology. We've incorporated scientifically proven strength training techniques into a variety of 50-minute training sessions that are run by accredited coaches in a dynamic group environment. BFT is science backed personal training in a group atmosphere.
Our cutting-edge, globally superior technology combined with our elite periodized programming that incorporates heart rate specific training make us both different and better. With over 300 locations globally since 2018, we’re a brand on the move.
POSITION:
The role of the Front Desk/Sales Associate is to assist the Operations Manager with membership acquisition and retention. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Part-time position with night and weekend availability required
DUTIES:
Execute sales process of lead generation, follow up, and conversion
Conduct tours of the facility establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community and hospital
events) to promote the club
Assume responsibility for developing sales skills
Other duties as assigned
COMPENSATION & BENEFITS:
This position offers a very competitive base rate; based on experience & performance
Commission paid on individual sales
Opportunity to bonus, based on performance
Unlimited growth potential within the company
