What are the responsibilities and job description for the Administrative Assistant - Physical Therapy Office position at Body Harmony Physical Therapy?
Position Overview: The Administrative Assistant plays a crucial role in overseeing the daily operations and administrative functions of a medical office or healthcare facility. They are responsible for ensuring smooth operations, coordinating patient care, and maintaining compliance with relevant regulations and policies. The role requires a combination of strong organizational, leadership, and communication skills.
You will work closely with the Office Manager and the Practice Owner and report to the Office Manager.
Key Responsibilities:
- Administrative Management:
- Oversee the overall administrative operations of the office, including scheduling, billing, medical records management, and inventory control.
- Staff Management:
- Supervise administrative staff, including front office receptionist.
- Provide guidance to the staff, fostering a positive work environment and promoting professional growth.
- Schedule and coordinate staff shifts to ensure adequate coverage for patient care and administrative tasks.
- Patient Care Coordination:
- Ensure excellent patient service by maintaining effective communication channels with patients, addressing their concerns, and resolving any issues.
- Oversee the appointment scheduling process, patient registration, and check-in/check-out procedures.
- Collaborate with healthcare providers to optimize patient care delivery and facilitate the coordination of services, referrals, and follow-up appointments.
- Regulatory Compliance:
- Stay updated with relevant healthcare regulations, including HIPAA, OSHA, and other legal requirements, and ensure compliance throughout the medical office.
- Implement and enforce privacy and security measures to protect patient information and maintain confidentiality.
- Conduct regular audits and reviews to assess compliance and identify areas for improvement.
- Facility and Equipment Management:
- Collaborate with facility management to maintain a clean, safe, and organized environment.
- Medical Insurance Verification and Authorization:
- Verify insurance eligibility and coverage for patients, obtaining necessary authorizations for procedures or treatments.
Qualifications and Skills:
- Bachelor's degree in healthcare administration, business management, or a related field (preferred).
- Proven experience in medical office management or healthcare administration.
- Strong knowledge of healthcare regulations, insurance processes, and medical billing/coding.
- Excellent organizational, leadership, and communication skills.
- Proficiency in using electronic health record (EHR) systems and other office software.
- Ability to multitask, prioritize, and manage time effectively.
- Exceptional interpersonal skills with the ability to interact with diverse individuals, including patients, staff, and healthcare providers.
** We will train and mentor the right candidate **
Benefits include Paid time off, Holiday Pay, 401K, Health and Dental Insurance, and HSA.
Hours - 11 am to 7 pm - Monday to Friday
