What are the responsibilities and job description for the Client Relationship Liaison position at Body Moksha Physical Therapy?
About Us: At Body Moksha Physical Therapy, we pride ourselves on delivering world-class customer service and building lasting relationships with our clients. Our team is dedicated to providing a welcoming environment where patients feel comfortable and supported throughout their physical therapy journey.
Job Overview: We are seeking an experienced Client Relationship Specialist to join our growing team. As a key member of our staff, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive exceptional care and attention. Your passion for helping others and commitment to delivering outstanding customer service make you an ideal candidate for this role.
Key Responsibilities:
- Develop and maintain relationships with existing and new clients
- Provide exceptional customer service and support to clients
- Work collaboratively with our physical therapists and support staff to ensure seamless client experiences
- Contribute to the growth and development of our practice through strategic planning and implementation
- Stay up-to-date with industry trends and best practices in physical therapy and customer service
Requirements:
- 1 year sales or equivalent experience
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Strong organizational and time management skills
- Ability to learn and adapt quickly to new information and situations
- Friendly, approachable demeanor with a positive attitude
