What are the responsibilities and job description for the Quality Manager position at Bodycote - USA?
Quality Manager
**Position Summary: Essential Job Functions (Duties and Responsibilities): **- Implement and maintain a documented quality program that meets customer requirements and corporate standards.
Direct and supervise the work of the quality department employees.
Provide procedures, as required, to support quality department objectives.
Provide training to individuals whose work affects quality issues in the requirements of the BMS.
Review customer proposals, requests for quotations, and/or purchase orders, including changes, to determine quality requirements, and ensure their input into internal planning.
Establish/maintain relations with customer representatives in quality-related activities, including source inspection, audits, and process surveys.
Interface with other departments to assist, resolve problems, and monitor work affecting quality.
Perform activities defined in the BMS responsibility matrix.
Monitor and audit responsibilities defined in the responsibility matrix.
Ensure conformance to quality program requirements through external/internal audits, and corrective action programs and qualify associates through testing and training.
Maintain supplier qualification to ensure their ability to perform work meeting quality standards and obtaining process approvals.
Acts as a member of the management team and performs other duties as dictated by position or required by the General Manager.
Practice and promote safety and good housekeeping.
Must work in a manner consistent with the EMS.
Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism.
May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals.
May have access to proprietary and third-party information necessary to the business and as such will perform duties ethically and professionally.
Qualifications:- This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders.
Education: Metallurgy or Material Science degree required.
Experience: Requires experience and practical knowledge of commercial heat treatment of automotive alloys including steel, aluminum, titanium, nickel, brass, copper, etc.
Minimum of 3 years of department management and 2 years of direct supervisory experience.
Must demonstrate the ability to read, write, and communicate the English language to interface with management and all levels, both in-house and at the customer’s place of business.
Must be capable of making written recommendations for improving Quality Assurance Systems and Procedures.
Must be thoroughly familiar with commercial (AMS, ASTM), automotive specifications, ISO, AS, QS, and TS quality systems.
Must have or be willing to obtain a Six Sigma Green Belt.
Must possess a thorough understanding and working knowledge of PPAP processes.
Must be able to read and interpret blueprints, specifications, and purchase orders.
Must be detail-oriented and able to meet deadlines.
Knowledge and hands-on experience of computer applications including Microsoft Office and databases is required.
Physical & Mental Demands:- Must be able to work in a sitting and/or standing position for extended periods of time in an office/industrial environment.
- Manual dexterity to perform data entry functions.
- Ability to bend, pull, stoop, and reach to perform functions.
- Ability to lift up to 35 lbs.
- May be exposed to heat, fumes, noise, humidity, etc.
- Must have the cognitive and mental capacity to perform essential job functions.
- Must be able to communicate effectively orally and in writing.
- Visual acuity to read documents, computer screens, files, etc.
- Ability to hear in person and via phone.
