Account Manager

Our people are the heart of our business.  As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team! 

Summary:

This role is a direct report to the Regional Sales Manager and will be based in York, PA. The Account Manager manages the sales process for the ADE East territory.  The position gives particular emphasis to thermal processing and the metal joining process. Emphasis is on driving organic growth and new business.  The successful account manager expands the customer base, explores new markets, and grows sales from the territory in which they operate.  This position works directly with customers, local plant teams, and management to develop solutions.  The position is hands-on, uses problem-solving techniques, and requires a technical understanding of the business. 

Major Responsibilities:

• Develop an in-depth understanding of thermal processing and metal joining features and benefits.
• Develop a trusted advisor relationship with key customer stakeholders, potential customers, and executive sponsors.
• Cultivate new business opportunities, expand customer base, and explore new markets.
• Conduct sales calls, and receive and respond to phone inquiries from customers and potential customers.
• Develop and deliver quotations, and provide clarification of customer requirements.
• Partnering with employees at the plant level to monitor the progress of work to meet customer expectations.

We are seeking candidates with the following qualifications:  

• This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders.
• BS degree with a technical emphasis preferred.
• 5 years’ experience in sales, customer service, or related fields. 
• Experience in developing business in aerospace manufacturing.
• Experience in thermal processing, aerospace, or metals industries is preferred. 

Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.

• Must be able to work in a sitting position for extended periods (at desk, while driving, and/or on airplane travel) in an office/industrial environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop, and reach to perform functions.
• Ability to lift 25-30 lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.

Bodycote has a longstanding commitment to provide a safe, quality-oriented, and productive work environment and for these reasons, all applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins.

EOE/Minority/Female/Disabled/Veteran