Field Support Process Engineer

Our people are the heart of our business.  As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!  

Position Summary: 

Based in London, Ohio, the Field Support Process Engineer role is a global support role within S3P Technical Services, and it will provide essential training and support to all S3P plants. In addition, the role will be to install and commission new units globally. This role will operate under the direction of the Head of Technical Services S3P.

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the following.

• Technical support of Global S3P plants. (production, process, troubleshooting, calamities)
• Train and retrain S3P Unit operators in operation, maintenance, and Unit safety per the S3P operators manual.  
• Responsible for inspecting all processes and operations at each site to comply with Bodycote S3P standards.
• Support local maintenance teams in Unit preventative maintenance, repairs, and troubleshooting as needed.    
• Responsible for commissioning and de-commissioning site heat treatment units.
• Researching and developing S3P processes in conjunction with the Technical Services teams as directed.
• Creating and maintaining procedures/instructions.
• Address any additional tasks as directed by your manager.
• Approximately 50% of travel will be international, with some trips planned in advance and others responding to immediate business needs.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders.
• A minimum of 5 years of experience in a technical/mechatronics role and/or experience operating and maintaining S3P furnaces.  
• Mechatronics / Engineering / Process technology or similar education.
• Excellent interpersonal, presentation, and communication skills, with the ability to build rapport and influence at all levels within client organizations.
• Ability to work collaboratively across departments and regions. 
• Electrical and Mechanical skills and basic knowledge of process technology.
• Work experience is preferable in S3P as a Unit Operator with a strong blend of analytical thinking and hands-on approach. 
• Detail-oriented with a focus on safety, able to oversee all aspects of a project or task.
• Must demonstrate the ability to read, write, and communicate in the English language.

Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.

• Ability to work in a professional office setting or industrial environment.
• Ability to sit, drive, and travel for extended periods.
• Must possess the ability to manage multiple priorities and handle stressful situations.
• Strong analytical and problem-solving skills.
• Must be able to work in a standing position for extended periods of time in an industrial environment.
• Ability to bend, pull, stoop, and reach to perform functions.
• Ability to lift up to 30 lbs.
• May be exposed to heat, fumes, noise, humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.

The statements herein are intended to describe the general nature and levels of the work performed by employees but are not a complete list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, the job description does not constitute a written or implied contract for employment.  Bodycote reserves the right to revise or change job duties and responsibilities as the need arises. 

Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.