What are the responsibilities and job description for the Customer Service Representative Position position at BodyHealth?
About BodyHealth
BodyHealth is a rapidly growing company in the Nutritional Supplement industry, based on the principles of nutrition and physical health. Our team is dedicated to providing exceptional customer service and support to our customers.
Our Team
We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.
Responsibilities
- Answering customer calls and emails in a timely and professional manner
- Providing detailed product information and answering customer questions
- Processing customer orders and resolving any issues that may arise
- Collaborating with other departments to resolve customer complaints and concerns
- Maintaining accurate records and reports of customer interactions
Requirements
- Previous experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with nutritional supplements and products
