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Customer Service Associate

Bodyscapes Fitness
Cambridge, MA Full Time
POSTED ON 2/20/2025 CLOSED ON 3/10/2025

What are the responsibilities and job description for the Customer Service Associate position at Bodyscapes Fitness?

The Customer Service Representative is responsible for greeting, assisting and ensuring our membership experience by playing a critical role in day-to-day operations. This person is the first point of contact for all new members and clients, so it's critical that this person enjoys working with people. Successful candidates are friendly and responsible team players that can think quickly on their feet. Must be enthusiastic about fitness and health.

Responsibilities:

Warmly greet prospects, members, and clients; offer and provide tours

Professional, reliable, energetic, and friendly voice and interpersonal manner

Execute and record sales for membership, Personal Training, Pilates, and retail items

Maintain general tidiness of facility and locker rooms, as well as clean exercise equipment

Possess current CPR/ AED certification or ability to obtain proper certification

Ability to operate simple equipment and lift forty-five (45) pounds sufficiently to perform the job

We are open most days of the year to serve customers. Must be available to work a non-traditional work week occasionally. Compensation includes a complementary gym membership (approximate value of $90 per month).

In your response, please include a resume and cover letter and anything else you think we may want to know. We love cover letters because it gives you a chance to show us your personality, show it off!

Our hours of operation are:

Monday - Friday 6:00am-8:30pm

Saturday 7:00am-6:00pm

Sunday 8:00am-1:00pm

Job Type: Part-time

Pay: From $15.00 per hour

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service: 1 year (Required)

License/Certification:

  • CPR AED Certification (Required)

Work Location: In person

Salary : $15

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