What are the responsibilities and job description for the Field Sales Development Representative position at Boehringer Ingelheim Animal Health USA?
Boehringer Ingelheim Animal Health("BIAH" or the "Company")is a worldwide leader in Animal Health Pharmaceuticals. The Field Sales Development Representative (FSD) is a developmental role that simultaneously trains to be a future BIAH Sales Representative and supports the Field Sales team by providing outbound telephone coverage for a subset of field accounts. The FSD will also temporarily cover outside sale territories as part of the developmental program.BI AH’s Field Sales Development Representative Program is the gateway for entry into the Pet Field Sales organization. The FSD is expected to complete a development program including BIAH technical product and sales training, on the job training including telephonic sales, field sales and in-clinic experiences. FSD’s will work closely with field sales to grow share, gain new product penetration and uncover opportunities and threats while promoting the portfolio of BIAH products. The FSD team supports the Field Sales team by providing outbound telephone coverage for a subset of field accounts. Key performance indicators in this role include metrics for interactions with customers, orders taken, dollars sold and call quality.In addition to extensive internal sales training, the successful FSD will be asked to participate in several temporary field-based assignments. Assignment(s) would last between 2-3 months so the ability to temporarily relocate on short notice is a must. During these assignments, the FSD will be responsible for sales goals, market share and profitability results for the duration of the assignment.Anticipated time in the FSD position is between 18 to 24 months before being eligible to progress to a field based Sales Representative role. The ability to relocate is mandatory with preference for candidates willing to relocate anywhere in the US.The key measurement for success in this position is the accomplishment of individual and team sales objectives, training objectives and the attainment of BI AH’s overall business performance. The FSD role is located in our BI AH Headquarters in Duluth, Georgia (in the Atlanta area); therefore, all candidates must currently reside in or be willing to relocate to the Atlanta area. We offer a nice relocation package for candidates open to relocating to the Atlanta area!Due to Covid-19, relocating to Atlanta may be delayed. Working remotely at the on-set of employment is likely and the company will continue to evaluate the work environment options as more is known.As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Duties & Responsibilities
- Complete a development program including BIAH technical product and sales training, on the job training including telephonic sales, field sales and in-clinic experiences.
- Work closely with field sales to grow share, gain new product penetration and uncover opportunities and threats while promoting the portfolio of BIAH products.
- Contributes to the company sales targets by providing outbound telephone coverage for a subset of field accounts.
- FSD will be asked to participate in several temporary field-based assignments. Assignment(s) would last between 2-3 months so the ability to temporarily relocate on short notice is a must.
- Develops, utilizes and continuously improves product knowledge and effective selling skills in order to influence targeted animal health care professionals (AHCP) to support the use of BIAH promoted products. Executes brand strategies to ensure a consistent company sales and marketing message.
- Utilizes CRM tool to create pre-call plans to meet animal health care professionals' (AHCP) needs. Follows defined CRM business rules. Sells towards AHCP business needs and opportunities. Fosters AHCP network development and communication. Have accurate and timely follow-up discussions with AHCP. Fosters ongoing trust with AHCP as relationship develops. Uses appropriate BIAH Sales Training techniques to facilitate the AHCP decision making process.
- Performs all Company business in accordance with all regulations (e.g., EEO, FDA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIAH's excellent reputation within the animal health community and internally.
Requirements
- Bachelor’s degree from an accredited institution is required, with related experience in the veterinary industry or sales a plus.
- Two-plus (2 ) years of sales experience preferred
- Must demonstrate an aptitude and desire to sell, gain market and service knowledge and demonstrate the ability to learn technical product knowledge.
- In-depth knowledge of all BIAH products, be able to utilize sales processes, demonstrate persuasiveness, tenacity, and organizational skills.
- Key competencies include:
- Interpersonal skills
- Drive
- Resilience
- Teamwork
- Organization skills
- Strong verbal and written communication skills.
- Credible persuasive skills are necessary to initiate and close sales.
- Strong telephone presentation abilities and computers skills are essentials
Eligibility Requirements
- Must be legally authorized to work in the United States without restriction.
- Must be willing to take a drug test and post-offer physical (if required)
- Must be 18 years of age or older
