Retail Sales Specialist C

Job Description Summary

We are currently looking for a self-motivated individual looking for an opportunity to join our team as a Retail Sales Specialist. Our ideal Retail Sales Specialist is a motivated, outgoing, focused individual who possesses excellent listening and communication skills and can deliver exceptional customer service. We are looking for an individual with a strong desire to succeed.

Job Description:

• Develops and implements tactical and strategic action plans for profit and loss for one store at one site.
• Accountable for all daily cash control requirements. Receives and processes freight.
• Maintains stock balances, determines stock levels, organizes customer orders and special events, and processes Mark Out of Stock (MOS) and Return to Vendor (RTV) merchandise.
• Completes inventory paperwork and initiates and processes inter-store transfers.
• Prepares and executes annual store inventory.
• Implements current floor sets and maintains visual standards.
• Initiates specialized sales events.
• Maintains stock room.
• Coordinates store maintenance activities.
• Retail Sales Specialist Duties & Responsibilities:
• Open/close store.
• Ensure a high level of customer satisfaction through excellent customer service.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Respond to emails and communication from customers and stakeholders.
• Process POS (point of sale) purchases.
• Handle returns of merchandise.
• Processes freight and inter-store transfers for markdowns.
• Maintains organized stock room and store inventory preparation.
• Prepares and processes store orders for customers.
• Identifies and reports safety and housekeeping issues.
• Restock the store when necessary.
• Routinely cleans store.
• Reports all customer complaints to Store Manager.
• Follows all company policies and procedures.

Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate 2 years' related work, Bachelor, etc.).

Retail Sales Specialist Requirements and Skills:

• 2 years of sales experience or customer service.
• Excellent verbal and written skills.
• High level of attention to detail.
• Ability to maintain a professional appearance.
• Maintains a positive and professional attitude.
• Strong knowledge of typical business applications (Outlook, Word, PowerPoint, Excel).
• Ability to multi-task, prioritize and manage time effectively.
• Strong organizational skills.
• Quick learner and disciplined, and willing to learn from others.